Cassey Jones
Oklahoma City,OK
Summary
Customer-oriented Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. 3 years assistant store manager experience, 6 years variety department manager, 2 years pricing coordinator. 16 years total retail experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
HAC Inc
Oklahoma City, OK
07.2019 - 04.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Updated and maintained store signage and displays.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with vendors.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Assistant Store Manager
HAC Inc
Oklahoma City, OK
10.2016 - 07.2019
- Perform all store manager duties in their absence.
- Fill in for under staffed departments.
- Perform floor walks for customer and employee safety.
- Calculate daily and weekly payroll.
- Oversee multiple departments including beer,wine, floral, variety and customer service.
- Maintain all vendor relations.
- Help train and develop new hires.
- Set seasonal aisle.
- Order prebooks and weekly trucks to maintain proper inventory levels.
Variety Manager
HAC Inc
Oklahoma City, OK
05.2010 - 10.2016
- Control inventory levels in hbc gm and specialty foods.
- Order new items to maintain new trends.
- Set and maintain seasonal aisle.
- Order prebooks and holiday items.
- Ensure proper self rotation and cleanliness.
- Set sections to plan o grams.
- Work with vendors for product placement.
- Engage with customers on product availability.
- Achieve budgeted sales goals.
- Have a clean and well ran department.
File Maintenance Manager
HAC Inc
Norman, OK
04.2008 - 05.2010
- Developed and implemented file maintenance procedures to ensure accuracy of all pricing.
- Reviewed existing pricing and ensure pricing integrity.
- Maintained up-to-date records of documents filed, retrieved, and updated in the system. 52 week files.
- Performed regular checks on products to identify any discrepancies or errors in the system.
- Performed weekly audits for quality assurance purposes.
- Hung display signage to inform customers of sales items
- Ensured proper AD signage placement weekly for new AD
Education
Associates in Occupational Health Studies - Medical Assistant/X-Ray Technician
Heritage College
Oklahoma City, OK05-2009
Skills
- Retail Inventory Management
- Customer Service Management
- Talent Recruitment
- Store operations oversight
- Payroll Management
- Team Development
- Store Merchandising
- Vendor Management
- Cash Management
- Culture development
Certification
- Food and Safety Certified thru Oct 2027
- ABLE Commision License thru Aug 2024
Timeline
Store Manager
HAC Inc
07.2019 - 04.2024
Assistant Store Manager
HAC Inc
10.2016 - 07.2019
Variety Manager
HAC Inc
05.2010 - 10.2016
File Maintenance Manager
HAC Inc
04.2008 - 05.2010
Associates in Occupational Health Studies - Medical Assistant/X-Ray Technician
Heritage College
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