Cassia Gottschalk
Bonita Springs,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Assistant Office Manager
Renov8 Design Studio
06.2023 - 11.2023
- Collaborated with textile designers and material suppliers to bring designs to life and meet target market needs.
- Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments using Namely software.
- Maintained and processed invoices, deposits, and money logs using Quickbooks Pro software.
Catering Server & Bartender
Crave Culinaire by Chef Brian Roland
10.2021 - 01.2023
- Circulated event floor while serving food and beverages to guests to identify attendees in need of assistance
- Memorized knowledge of menu items and offerings
- Prepared cocktails for customers using exact recipes combined with personal flair.
Executive Manager
AAAUsedGolfBalls.com
10.2020 - 10.2022
- Received, cleaned, and sorted all inventory equating to 10,000 golf balls per week
- Ensured superb customer relations answering calls, making sales, tracking orders
- Updated website copy, product photos and product listings as needed.
Hostess & Server
Stage 62 Mercato
09.2014 - 03.2016
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Massage Therapy -
Bonita Springs School Inc.
Bonita Springs, FL12.2018
Skills
- 10 yrs Customer Service
- 7 yrs Office Experience
- 3 yrs Serving
- 1 yr Bartending
- Administrative Support
- Record Keeping
Timeline
Assistant Office Manager
Renov8 Design Studio
06.2023 - 11.2023
Catering Server & Bartender
Crave Culinaire by Chef Brian Roland
10.2021 - 01.2023
Executive Manager
AAAUsedGolfBalls.com
10.2020 - 10.2022
Hostess & Server
Stage 62 Mercato
09.2014 - 03.2016
Massage Therapy -
Bonita Springs School Inc.
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