Cassidy Chiasson
Boston,MA
Summary
Reliable and organized server eager to provide service to guests in a fast and high-quality manner. Adaptable team-member with an upbeat and positive attitude towards all aspects of the job.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Kaizen Sushi Bar & Grill
07.2021 - Current
- Prepping certain aspects of kitchen foods, sanitizing dining area, clean server stations, help kitchen staff at the end of the night, and overall supported my colleagues
- Ensure a positive attitude towards customers, dealing with their food related allergies and needs.
- Handle guest complaints about a variety of issues.
- Cleaned, folded napkins, prepped sauces, sanitized menus on slow work hours
- Trained new hostesses on the different parts of the job: customer service and interactions, packing food, seating, taking over the phone orders, reservations, and running food
- Worked with POS system to place orders and manage checks/bills
- Needed to learn all aspects of the menu and be able to inform the customers about what sauces and potential allergies are in the food
- Handled counting cash drawers at the end of shift, cash and credit slips for both take-out and dine-in orders
Education
High School Diploma -
Tantasqua Regional Sr High School
Fiskdale, MABachelor of Science - Environmental Science
University of Massachusetts Boston
Boston, MA05.2027
Skills
- Customer Service
- Comfortable in high pressure environments
- Coordination and cooperation with colleagues
- Decision-Making
- Reliable and Responsible
- Menu Memorization
- Safe Food Handling
- Table Monitoring and Turnover
- Table Bussing
- Memory retention
- Strong Work Ethic
- Reservation handling and guest seating
Timeline
Server/Hostess
Kaizen Sushi Bar & Grill
07.2021 - Current
High School Diploma -
Tantasqua Regional Sr High School
Bachelor of Science - Environmental Science
University of Massachusetts Boston
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