Reliable and organized server eager to provide service to guests in a fast and high-quality manner. Adaptable team-member with an upbeat and positive attitude towards all aspects of the job.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Kaizen Sushi Bar & Grill
07.2021 - Current
Prepping certain aspects of kitchen foods, sanitizing dining area, clean server stations, help kitchen staff at the end of the night, and overall supported my colleagues
Ensure a positive attitude towards customers, dealing with their food related allergies and needs.
Handle guest complaints about a variety of issues.
Cleaned, folded napkins, prepped sauces, sanitized menus on slow work hours
Trained new hostesses on the different parts of the job: customer service and interactions, packing food, seating, taking over the phone orders, reservations, and running food
Worked with POS system to place orders and manage checks/bills
Needed to learn all aspects of the menu and be able to inform the customers about what sauces and potential allergies are in the food
Handled counting cash drawers at the end of shift, cash and credit slips for both take-out and dine-in orders
Education
High School Diploma -
Tantasqua Regional Sr High School
Fiskdale, MA
Bachelor of Science - Environmental Science
University of Massachusetts Boston
Boston, MA
05.2027
Skills
Customer Service
Comfortable in high pressure environments
Coordination and cooperation with colleagues
Decision-Making
Reliable and Responsible
Menu Memorization
Safe Food Handling
Table Monitoring and Turnover
Table Bussing
Memory retention
Strong Work Ethic
Reservation handling and guest seating
Timeline
Server/Hostess
Kaizen Sushi Bar & Grill
07.2021 - Current
High School Diploma -
Tantasqua Regional Sr High School
Bachelor of Science - Environmental Science
University of Massachusetts Boston
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