Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Elder

Austin,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at TopGolf. Skilled in hospitality services and time management, I excel in listening to and resolving customer issues, significantly improving guest experiences. My expertise in maintaining high standards of cleanliness and efficiency in dental assistant roles further showcases my dedication to excellence.

Overview

7
7
years of professional experience

Work History

Guest Services Associate

TopGolf
08.2023 - 07.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
  • Gave information about area attractions and provided directions.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.

SERVER

Cheescake Factory
01.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Dental Assistant

BOERNE ENDODONTIC ASSOCIATES
06.2020 - 01.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Dental Assistant

Utah Endodontics
05.2017 - 06.2020
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

High School Diploma -

Riverton High School
Riverton, UT
05.2017

Skills

  • Time Management
  • Hospitality services
  • Listening Skills
  • Issue Resolution

Timeline

Guest Services Associate

TopGolf
08.2023 - 07.2024

SERVER

Cheescake Factory
01.2022 - 08.2023

Dental Assistant

BOERNE ENDODONTIC ASSOCIATES
06.2020 - 01.2022

Dental Assistant

Utah Endodontics
05.2017 - 06.2020

High School Diploma -

Riverton High School

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