Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Holmes

Lamesa

Summary

Dynamic and dedicated professional with extensive experience in customer service at Dairy Queen. Proven ability to manage high-pressure situations while maintaining exceptional cleanliness and organization. Skilled in cash handling and fostering customer relations, consistently ensuring satisfaction and operational efficiency. Strong work ethic and collaborative spirit contribute to team success.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

1
1
year of professional experience

Work History

Cashier

Dairy Queen
02.2023 - 05.2024
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Prepared food orders accurately and efficiently, adhering to strict quality control standards.
  • Resolved customer complaints independently or with aid of supervisor.
  • Operated and sanitized kitchen and food preparation equipment.

Pizza Anchor

Dominos Inc
11.2023 - 12.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.

Housekeeper

Southerninn & Suites
04.2023 - 10.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

High School Diploma -

Lamesa High School
Lamesa Tx
05-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Cash register operation
  • Order taking
  • Product restocking
  • Order packaging

Timeline

Pizza Anchor

Dominos Inc
11.2023 - 12.2023

Housekeeper

Southerninn & Suites
04.2023 - 10.2023

Cashier

Dairy Queen
02.2023 - 05.2024

High School Diploma -

Lamesa High School

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Cassidy Holmes