Cassidy Klos
Sedalia,CO
Summary
Well-qualified student with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Manager
Lost Valley Ranch
05.2022 - 05.2025
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
Hospitality Worker
Coastal South Hospitality
11.2017 - 05.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organized work environment.
- Trained new staff members on proper customer service and hospitality policies.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
Education
Bachelor of Science - Interpersonal And Organizational Communication
East Carolina University
Greenville, NC08.2025
Skills
- Training and mentoring
- HR policies and procedures
- Onboarding and Orientation
- Staff Management
- Talent management
- First Aid Training
- Guest Relations
- Time Management
- Problem-Solving
- Conflict Management
Timeline
Human Resources Manager
Lost Valley Ranch
05.2022 - 05.2025
Hospitality Worker
Coastal South Hospitality
11.2017 - 05.2022
Bachelor of Science - Interpersonal And Organizational Communication
East Carolina University
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