Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Perdue

Massillon,OH

Summary

Proven professional with extensive experience in customer service and safety protocols, with Mesa Airlines. Helped to minimized conflict and crew coordination, enhancing passenger satisfaction and onboard safety. Demonstrated reliability and strong work ethic. Demonstrated verbal communication and knowledge with emergency procedures. Experienced team efficiency and customer dispute resolution.

Overview

1
1
year of professional experience

Work History

Flight Attendant

Mesa Airlines
Houston, TX
01.2024 - Current

- Maintain the safety regulations given by the FAA, and policies given by my employer.

- Provide effective communication between the other flight attendant and the cockpit.

- Alert for signs of cabin emergency, and passenger medical emergencies.

- Maintain friendliness and kindness to my team and of course the passengers.

- Professionalism is kept when being assertive about a concern with the cabin safety.

Customer Service Representative

United Postal Service
Columbus, OH
09.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Worked to promote product best for each customer.

Education

High School Diploma - All Studies

Quaker Academy
New Philadelphia, OH
05.2023

Skills

  • Customer Service
  • Strong Work Ethic
  • Reliability and punctuality
  • Verbal and written communication
  • Safety Procedures
  • Emergency Procedures
  • FAA Regulations
  • Conflict Mediation
  • Crew Coordination

Timeline

Flight Attendant

Mesa Airlines
01.2024 - Current

Customer Service Representative

United Postal Service
09.2023 - 12.2023

High School Diploma - All Studies

Quaker Academy
Cassidy Perdue