Cassidy Ramsey
Jackson,TN
Summary
Efficiently oversee all operational aspects of apartment buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
Overview
9
9
years of professional experience
Work History
Regional Property Manager
Monarch Investment & Management
10.2023 - Current
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Collaborated with legal counsel to resolve any disputes or litigations effectively while minimizing risk exposure for managed properties.
Assistant Regional Manager
Monarch Investment & Management
05.2022 - 10.2023
- Led efforts towards achieving monthly targets consistently through strategic planning and resource allocation.
- Spearheaded special projects, meeting deadlines and delivering results that exceeded expectations.
- Implemented innovative training programs for new hires, enhancing their skills and reducing turnover rates.
- Improved customer satisfaction rates by implementing responsive protocols addressing concerns quickly and efficiently.
Dual Site Property Manager
Monarch Investment & Management
10.2021 - 05.2022
Property Manager
Monarch Investment And Management Group
10.2019 - 10.2021
- Managed operations and leasing of upscale community of nearly 250executive apartment homes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
Assistant Manager
Monarch Investment And Management Group
10.2018 - 10.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Submitted reports to senior management to aid in business decision-making and planning.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Escalated any major issues to property manager for immediate remediation.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Leasing Agent
Monarch Investment And Management Group
12.2015 - 10.2019
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Distributed and followed up on tenant renewal notices.
- Performed background checks on apartment applicants.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
Bachelor of Science - Accounting
Argosy University
Orange, CA01.2019
Skills
- P>Financial budgeting and reporting
- P>Tenant and eviction laws
- P>Property tours and inspections
- P>Customer service-focused
- P>Leasing and sales
- P>Marketing and advertising
Timeline
Regional Property Manager
Monarch Investment & Management
10.2023 - Current
Assistant Regional Manager
Monarch Investment & Management
05.2022 - 10.2023
Dual Site Property Manager
Monarch Investment & Management
10.2021 - 05.2022
Property Manager
Monarch Investment And Management Group
10.2019 - 10.2021
Assistant Manager
Monarch Investment And Management Group
10.2018 - 10.2019
Leasing Agent
Monarch Investment And Management Group
12.2015 - 10.2019
Bachelor of Science - Accounting
Argosy University
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