Summary
Overview
Work History
Education
Skills
Certification
Softball
Timeline
Generic

Cassidy Sheehan

North Reading,Massachusetts

Summary

Hi I am Cassidy I am 16 years old and I am in cosmetology student. I have worked since I have been 14 years old at my family's restaurant. Then I went to Homegoods. i have great communication skills and I am very out going. I have been told i have a very good work ethic. I always put in 100%. when I am working. Next step is I would love to work in the beauty world.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Merchandise Associate

HomeGoods
09.2023 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated signage and price tags to reflect current sales.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Created attractive displays to promote items.
  • Updated pricing and signage to complete product displays and educate customers.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.
  • Implemented innovative solutions to address common merchandising challenges such as limited space or high-traffic areas within the store layout.
  • Maintained up-to-date knowledge of current trends and customer preferences, adjusting merchandise presentation accordingly.
  • Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.

Hostess

Pignone Cafe
08.2021 - 08.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

No Degree - Cosmetology

Northeast Metro Tech High School
Wakefield, MA
05.2026

Skills

  • Retail experience
  • Store Organization
  • Sales abilities
  • Cleaning procedures
  • Customer Service
  • Phone Etiquette
  • Cleaning and sanitation
  • Hair styling techniques

Certification

Barbicide

Osha



Softball

I have been playing softball since I was been 5. I am 2 year varsity started for my high schools team. I have also played club for 4 years.

Timeline

Merchandise Associate

HomeGoods
09.2023 - Current

Hostess

Pignone Cafe
08.2021 - 08.2023

No Degree - Cosmetology

Northeast Metro Tech High School

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Cassidy Sheehan