Cassidy Southerland
Fort Worth,Texas
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Server/Bartender/Server Trainer
Press Cafe
Fort Worth, TX
12.2021 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
Server/Bartender/Server Trainer
Olive Garden
Burleson, TX
08.2018 - 12.2021
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Sales Associate/Shift Leader
Dillards Department Store
Arlington, Texas
04.2014 - 06.2018
- Supervised and led employees to maintain productivity and customer service levels.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Burleson High School
Burleson, TX06.2016
Skills
- Regulatory Compliance
- Point of Sale (POS) System Operations
- Sales Techniques
- Relationship Management
- Positive and Professional
Timeline
Server/Bartender/Server Trainer
Press Cafe
12.2021 - Current
Server/Bartender/Server Trainer
Olive Garden
08.2018 - 12.2021
Sales Associate/Shift Leader
Dillards Department Store
04.2014 - 06.2018
High School Diploma -
Burleson High School
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