Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Taylor Crochet

Lafayette,Louisiana

Summary

As a trusted manager my goal is to lead a highly productive team. I take on responsibilities and supervise day-to-day operations. Strong understanding of business management, financial and leadership principles. I have traveled and opened up new restaurants which has gave me a great experience to learn what it all takes to get a store up and running. I have expanded my knowledge to design, plan out and execute training sessions for new employees to meet industry trends and regulatory requirements.

Overview

12
12
years of professional experience

Work History

Real Estate Agent

EXp
06.2023 - Current
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Prepared and presented contracts and other legal documents to clients.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.

Manager

Walk On's
03.2021 - 04.2023
  • Covered daily business requirements with well-organized schedule and properly delegated assignments
  • Trained staff in primary roles and strategies for exceeding goals each day
  • Supervised teams and provided clear objectives and consistent, performance-oriented policies
  • Coordinated operations strategically in high-volume setting
  • Organized training for new team members and routine retraining for established employees.

Bartender

Walk On's
12.2017 - 08.2022
  • Recommended current products and limited promotions to upsell beverage orders
  • Set up and maintained appropriate stock levels for bar
  • Balanced efficiency with exceptional service to manage guests in high-volume environment
  • Promoted warm, fun atmosphere for guests and team members
  • Maintained thorough understanding of ingredients and preparation of menu items
  • Operated POS systems and managed bar tabs to track revenue
  • Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.

Cocktail Server

Chuy's
03.2016 - 09.2017
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Checked guests' identification before serving alcoholic beverages.
  • Communicated with guests to record orders and assess needs.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.

Server

Walk On's
12.2014 - 03.2016
  • Delivered food and beverages promptly to customers
  • Explained details for new menu items and daily specials
  • Memorized menu additions, changes and limited offerings
  • Restocked service stations to maximize availability
  • Entered orders into computer system to coordinate with kitchen staff
  • Communicated professionally with customers, colleagues and supervisors
  • Trained new servers in company policies, guest service standards and best practices
  • Processed credit card transactions, gift cards and cash payments.

Shift Leader

Zoe's Kitchen Inc.
08.2013 - 08.2014
  • Identified areas for improvement.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Maintained clean and well-organized production areas to avoid violations.

Roller

Izzo's Illegal Burrito
08.2012 - 09.2013
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.

Education

Lafayette High
Lafayette, Louisiana
05.2014

Skills

  • New business expansion
  • Team leadership
  • Performance management
  • Employee training
  • Strong communication
  • Schedule preparation

Timeline

Real Estate Agent

EXp
06.2023 - Current

Manager

Walk On's
03.2021 - 04.2023

Bartender

Walk On's
12.2017 - 08.2022

Cocktail Server

Chuy's
03.2016 - 09.2017

Server

Walk On's
12.2014 - 03.2016

Shift Leader

Zoe's Kitchen Inc.
08.2013 - 08.2014

Roller

Izzo's Illegal Burrito
08.2012 - 09.2013

Lafayette High

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Cassidy Taylor Crochet