Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Black

Columbus,MS

Summary

Dedicated professional with a proven track record at Family Dollar, adept in cash handling and customer service. Enhanced store success through meticulous cash drawer balancing and fostering customer satisfaction. Demonstrated ability to improve student outcomes as a Cake Decorating Instructor at Michaels, showcasing exceptional patience and creativity. Reliably exceeds productivity goals with a strong work ethic and integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2018
2018
years of professional experience

Work History

Cashier

Family Dollar
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Cake Decorating Instructor

Michaels Arts and Crafts
08.2016 - 12.2017
  • Conducted regular evaluations of course objectives and outcomes, identifying areas for improvement and implementing necessary changes to ensure continued success for all students.
  • Developed and maintained an online platform for students to access course materials, share their work, and engage in discussions outside of class hours.
  • Enhanced student creativity by demonstrating advanced cake decorating techniques and providing hands-on opportunities for practice.

Education

Basic

New Hope High School
Columbus
05.1997

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Money handling
  • Reliability and punctuality
  • Cash register operation
  • Professionalism and courtesy
  • Cash drawer balancing
  • Attention to detail
  • ID verification

Timeline

Cake Decorating Instructor

Michaels Arts and Crafts
08.2016 - 12.2017

Cashier

Family Dollar

Basic

New Hope High School
Cassie Black