Cassie Cunningham-Brown
Three Springs,PA
Summary
Dynamic and detail-oriented professional with experience at BTAMC-MUMC, excelling in customer service and office organization. Proven ability to enhance visitor experiences and manage high-volume communications effectively. Skilled in time management and patient care, demonstrating initiative and compassion in all interactions. Committed to fostering a welcoming environment and ensuring satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
BTAMC-MUMC
95 South Park Street Mount Union PA 17066
09.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
CNA
Embassy of Huntingdon Park
10.2020 - 05.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certified Medical Assistant - Healthcare
Career Step
Online02-2025
Phlebotomy - Healthcare
Career Step
Online02-2025
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Office organization
- Initiative-taking
Certification
- Certified , Certified Medical Assistant - 2025
- Certified Phlebotomist 2025
Timeline
Front Desk Receptionist
BTAMC-MUMC
09.2022 - Current
CNA
Embassy of Huntingdon Park
10.2020 - 05.2021
Certified Medical Assistant - Healthcare
Career Step
Phlebotomy - Healthcare
Career Step