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Hi, I’m
CASSIE DIXON
Administrative Assistant
Washington,DC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
years of professional experience
Work History
National Black Nurses AssociationSilver Spring, MD
Data Entry Specialist
07.2022 - Current
Job overview
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Compiled data and reviewed information for accuracy prior to input.
- Identified data entry errors and reported to necessary departments.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Collated and organized data entry documents into filing systems for easy access.
Addison GroupWashington
Executive Assistant
01.2021 - 07.2022
Job overview
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
SoshelWashington
Marketing Associate
01.2019 - 12.2021
Job overview
- Worked closely with product development team to create and maintain marketing materials for sales presentations and client meetings.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Developed pre-season marketing plans to support department and divisional product strategies.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Planned and executed events and marketing programs to increase qualified leads.
Sparks Staffing AgencyRockville, MD
Executive Assistant
07.2016 - 01.2021
Job overview
- Supported corporate clients in technology, education, manufacturing, real estate, and healthcare
- Managed front-desk reception, maintained calendars of leadership, and coordinated meetings
- Managed multiple databases and complex Excel spreadsheets to track company inventory
- Prepared accounting and financial documents for analysis and performed quality assurance
Bernstein Management, Washington
Residential Concierge
04.2013 - 07.2016
Job overview
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Education
University of Maryland - College ParkCollege Park, MD
Bachelor of Science from Marketing
08.2010 - 2014.05
Skills
Spreadsheet management
Transcribing documents
Travel coordination
Report drafting
Customer and client relations
Patient Scheduling
Timeline
Data Entry Specialist
National Black Nurses Association
07.2022 - Current
Executive Assistant
Addison Group
01.2021 - 07.2022
Marketing Associate
Soshel
01.2019 - 12.2021
Executive Assistant
Sparks Staffing Agency
07.2016 - 01.2021
Residential Concierge
Bernstein Management
04.2013 - 07.2016
University of Maryland - College Park
Bachelor of Science from Marketing
08.2010 - 2014.05
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