CASSIE Fabre
North Richland Hills,TX
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Overview
9
9
years of professional experience
Work History
Cashier
Target
11.2022 - 06.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
Certified Recovery Specialist
Airrosti Rehab Centers L.L.C
07.2017 - 01.2023
- Documented patient physical therapy treatments and made observations on improvement.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
- Studied treatment plans and adjusted exercises periodically to maximize benefits.
Cashier/Guest Service
Target
01.2015 - 07.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Student Peer Leader
Midwestern State University
01.2014 - 01.2015
- Encouraged student participation and engagement in social and academic campus activities.
- Assisted teachers with class instruction and activities.
Education
Bachelor of Science - Athletic Training
05.2017
Skills
- Customer Service
- Customer Transactions
- Reliable and Responsible
- Honest and Dependable
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- Problem Resolution
- Organizational Skills
- Active Listening
- Conflict Resolution
- Microsoft Office
Timeline
Cashier - Target
11.2022 - 06.2023
Certified Recovery Specialist - Airrosti Rehab Centers L.L.C
07.2017 - 01.2023
Cashier/Guest Service - Target
01.2015 - 07.2017
Student Peer Leader - Midwestern State University
01.2014 - 01.2015
Midwestern State University - Bachelor of Science, Athletic Training
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