Summary
Overview
Work History
Education
Skills
Personal Information
Volunteer Experience
Certification
Accomplishments
Timeline
Generic

Cassie Frangella

Summary

To inform respected professors and individuals of myself allowing them the best opportunity to write letters of recommendation. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
Certification

Work History

Servpro Fire & Water Restoration
05.2021 - 08.2021
  • First point of contact with homeowners
  • Customers service and point of contact for all incoming calls
  • Ability to call insurance companies and speak with adjustors
  • Prepare swag bags for office events
  • Front desk personality while speaking with customers
  • Knowledgeable about operations and management teams.

Education

Bachelor of Science - Cognitive Behavioral Neuroscience

The College of Wooster
Wooster, OH
05-2025

High School Diploma -

Joliet Catholic Academy
Joliet, IL
05-2021

Skills

  • Management
  • Problem-solving
  • Communication
  • Leadership
  • Multi-tasking
  • Scheduling
  • Programming
  • People person
  • Patience
  • Thorough
  • Customer Relations
  • Attention to Detail
  • Project Planning
  • Collaboration
  • Team building
  • Team Management
  • Decision-Making
  • Networking

Personal Information

Title: STUDENT-ATHLETE AND RESIDENT ASSISTANT

Volunteer Experience

  • Youth softball camps, One on one opportunities to teach younger softball players hitting drills, corrections on swing, throwing together, and answering questions
  • Night to Shine event, An event that the softball team volunteered for last year and will volunteer for this year. It is a special needs prom, that crowns all individuals at the end of the night.
  • Resident Assistant planned events, As an RA we must plan 4 events for our community; community, building, and floor-wide, as well as an event that we attend put on by other RAs. On-call shifts every three weeks with two-weekend shifts throughout the semester. These are 12-hour shifts from 8 pm-8 am.
  • Resident Assistant, Our job is to interact with residents. We are required to have one-on-one meetings twice a semester to build relationships and support or resources. On top of having floor-wide meetings twice a semester to provide community standards and interactions during group settings.
  • Community outreach leader
  • Spirit of the team leader

Certification

  • QPR certified as of December 2023

Accomplishments

  • Athletic Directors Honor Roll, received during athletes' season to those who achieved a 3.5 GPA.

Timeline

Servpro Fire & Water Restoration
05.2021 - 08.2021
  • QPR certified as of December 2023

Bachelor of Science - Cognitive Behavioral Neuroscience

The College of Wooster

High School Diploma -

Joliet Catholic Academy
Cassie Frangella