Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Hauck

Cassie Hauck

San Diego,California

Summary

With 4+ years of experience in the restaurant industry, I am adept at working in fast-paced establishments. I quickly grasp menus and implement restaurant practices efficiently. I prioritize customer satisfaction, striving to meet their desires within reasonable limits for a positive experience that promotes repeat visits.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Common Stock
04.2024 - Current
  • Bussed and reset tables/bartop to keep dining room and work areas clean.
  • Worked with POS system to place orders and manage bills.
  • Explained menu items, including monthly featured items, and suggested appropriate options for food allergy/dietary restrictions
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock, catch up on dishes, and do a sweep for any bussing that needs to be completed.

Lead Fiber Technician

IES Communications
01.2022 - 10.2024
  • Managed large projects and teams of people.
  • Lead fiber technician for my department
  • Managed projects at Apple, Legoland, multiple navy bases, and locations outside of San Diego/California.
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Installed and configured new devices and system components.
  • Responded to service requests during and after business hours.
  • Located and repaired line faults to maintain existing network without causing signal failure interruptions.

Server/Bartender

The Cheesecake Factory
05.2019 - 03.2022
  • Host
  • Busser
  • Server
  • Bartender
  • Expo
  • Provided excellent customer service in a fast paced, high volume environment.
  • Ensured positive customer experience and went above and beyond when it was needed.
  • Maintained efficient ticket times in the service well while taking care of the bartop as well.


Host

P.F. Changs
02.2018 - 05.2019
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to promote cleanliness in the restaurant.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on using our seating system and how to pace seating for the servers and kitchen to maintain an steady flow.

Education

Environmental Studies -

College of the Canyons
06.2018

High school or equivalent - undefined

Canyon High School
Los Angeles, CA
06.2015

Skills

  • Beverage preparation
  • Table Bussing
  • Safe food handling
  • Food running
  • POS operation
  • Exceptional customer service
  • Working efficiently in a fast paced environment

Timeline

Server/Bartender

Common Stock
04.2024 - Current

Lead Fiber Technician

IES Communications
01.2022 - 10.2024

Server/Bartender

The Cheesecake Factory
05.2019 - 03.2022

Host

P.F. Changs
02.2018 - 05.2019

Environmental Studies -

College of the Canyons

High school or equivalent - undefined

Canyon High School
Cassie Hauck