Cassie Henderson
Amelia
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
The Chill Out
Batavia, OH
04.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions accurately.
Housekeeper
Ivy Hills Country Club
Cincinnati, OH
09.2025 - Current
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and organization.
- Maintained inventory of cleaning supplies, reporting shortages to management promptly.
- Assisted in setting up event spaces, contributing to a welcoming environment for guests.
- Collaborated with team members to streamline daily cleaning processes for efficiency.
Assistant Manager
Dunkin' Donuts
Cincinnati, OH
02.2025 - 09.2025
- Supervised daily operations to enhance team performance and service quality.
- Trained new staff on operational procedures and customer service standards.
- Implemented inventory management practices to optimize product availability.
- Assisted in scheduling shifts to ensure adequate coverage during peak hours.
- Monitored cash handling processes, ensuring accuracy and compliance with policies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Construction Apprentice
Midwest Construction
Milford, OH
09.2024 - 02.2025
- Assisted skilled tradespeople in executing construction tasks safely and efficiently.
- Operated tools and equipment, adhering to safety protocols and procedures.
- Collaborated with team members to complete project milestones on time.
- Maintained clean and organized workspaces, promoting safety and efficiency.
- Communicated effectively with team members to resolve issues quickly on-site.
Education
High School Diploma -
Bethel-Tate High School
Bethel, OH05-2021
Skills
- Customer service
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Written and verbal communication
- Conflict resolution
- Work ethic and integrity
- Patience and empathy
- Team leadership
- Decision-making
- Team motivation
Certification
ServSafe Certified
Timeline
Cashier
The Chill Out
04.2026 - Current
Housekeeper
Ivy Hills Country Club
09.2025 - Current
Assistant Manager
Dunkin' Donuts
02.2025 - 09.2025
Construction Apprentice
Midwest Construction
09.2024 - 02.2025
High School Diploma -
Bethel-Tate High School