Cassie Hill
Kingston,Ohio
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
7
7
years of professional experience
Work History
Key Holder Leader
Kingston Market
06.2023 - Current
- Improved customer service by projecting friendly and knowledgeable attitude.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Material Auditor
Pegasus Industries
12.2021 - 06.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Performed cycle counts and inventory control to accurately track product levels.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Maintained clean, orderly work environment free of hazards.
Store Manager
United Dairy Farmers
07.2018 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
LPN
Genesis Healthcare
05.2016 - 02.2018
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for wounds, provided treatments, and assisted with procedures.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Obtained patient vital signs and input/output measurements from inpatients.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers, and discharges.
Education
High School Diploma -
Circleville High School
380 Clark Drive Circleville, OH 4311305.2016
LPN License - Nursing
Pickaway Ross CTC Adult Education
1410 Industrial Drive Chillicothe, OH 4560105.2016
Skills
- Cash Handling
- Employee Scheduling
- Resource Allocation
- Accounting Records
- Inventory Accuracy
- Customer Service
- Employee Oversight
- Alarm Systems
- Stocking and Cleaning
- Shrinkage Prevention
- Task Delegation
Timeline
Key Holder Leader
Kingston Market
06.2023 - Current
Material Auditor
Pegasus Industries
12.2021 - 06.2022
Store Manager
United Dairy Farmers
07.2018 - 12.2021
LPN
Genesis Healthcare
05.2016 - 02.2018
High School Diploma -
Circleville High School
LPN License - Nursing
Pickaway Ross CTC Adult Education
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