Experience with ArcGis
Cassie Kavanagh
Arlington,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Heidelberg Pastry Shoppe
01.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Wrapped, boxed and weighed bakery department products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Boston College
Chestnut Hill, Massachusetts05.2027
High School Diploma -
Washington-Lee High School
Arlington, VA06.2023
Skills
- Customer Needs Assessment
- Cash Handling
- Merchandise Display
- Store Opening and Closing
- Listening Skills
- Outgoing Personality
- Exceptional Customer Service
- Excellent People Skills
- Teamwork and Collaboration
- Attention to detail
Affiliations
- Marine Biology
- Biodiversity Conservation
Software
Timeline
Sales Associate
Heidelberg Pastry Shoppe
01.2023 - Current
Boston College
High School Diploma -
Washington-Lee High School
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