Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Server Shift Leader
Deanos Pizzarama
Lafayette, LA
11.2022 - Current
Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
Assigned tasks to servers to ensure efficient operations during peak business hours.
Completed end-of-shift paperwork accurately and submitted it according to company guidelines.
Hostess / Waitress
Tia Juanitas Fish Camp
Lake Charles, LA
02.2022 - 07.2022
Checked identification of customers prior to serving alcoholic beverages.
Verified reservations and wait times with customers.
Greeted guests upon arrival and escorted them to their tables.
Assisted in preparing the restaurant for opening and closing shifts.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Handled cash payments and reconciled daily transactions accurately.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Developed long-term relationships with customers to increase opportunities for repeat business.
In-Home Nanny
Private Family Hire
Sulphur, LA
11.2020 - 02.2022
Planned meals based on dietary guidelines with consideration of food allergies or preferences.
Encouraged good manners among children by modeling appropriate behavior.
Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
Taught basic hygiene habits such as hand washing and brushing teeth.
Cashier
Kroger
Sulphur, LA
02.2020 - 10.2020
Maintained optimal speed when assisting customers at checkout.
Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
Efficiently navigated changes in procedures during the pandemic.
Cashier
Raising Cane's
Sulphur, LA
06.2019 - 12.2019
Operated cash register or POS system to receive payment by cash, check and credit card.
Trained new team members in cash register operation, stock procedures, and customer services.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Education
Some College (No Degree) - Business Management
University of Louisiana At Lafayette
Lafayette, LA
05-2025
Skills
Problem-Solving
Menu knowledge
Strong leadership
Staff Motivation
Customer Service Management
Order Accuracy
Reservations Management
Upselling
High Energy and Stamina
Table Monitoring and Turnover
Problem-solving abilities
Self Motivation
Cash Handling
Decision-Making
Multitasking
Reliable and Responsible
Time management abilities
Adaptable and Flexible
Timeline
Server Shift Leader
Deanos Pizzarama
11.2022 - Current
Hostess / Waitress
Tia Juanitas Fish Camp
02.2022 - 07.2022
In-Home Nanny
Private Family Hire
11.2020 - 02.2022
Cashier
Kroger
02.2020 - 10.2020
Cashier
Raising Cane's
06.2019 - 12.2019
Some College (No Degree) - Business Management
University of Louisiana At Lafayette
Similar Profiles
Jack FinnertyJack Finnerty
Key Manager at Deanos Grill & TapworksKey Manager at Deanos Grill & Tapworks