Cassie Pyles
Monticello,KY
Summary
Goal and detail-oriented s with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excels in managing high-volume workloads, enhancing client satisfaction, and driving business growth. Skilled in notary services and possesses strong interpersonal abilities. Demonstrates agility in achieving favorable outcomes and fostering robust client relationships. Diligent worker with strong communication and task prioritization skills.
Overview
13
13
years of professional experience
Work History
Legal Assistant
Travis W. Bell, Attorney at Law, P.S.C.
03.2020 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
General Manager of Operations
McDonald's Restaurant
09.2011 - 03.2020
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established standard operating procedures that enhanced employee performance.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Developed and maintained relationships with external vendors and suppliers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Master of Arts - Organizational Leadership
Western Kentucky University
Bowling Green, KY05.2024
Bachelor of Arts - Criminology
Western Kentucky University
Bowling Green, KY05.2024
Associate of Arts - General Studies
Owensboro Community And Technical College
Owensboro, KY12.2022
Skills
- Notary Services
- Detailed- Oriented
- Strong Research Skills
- Growth Mindset
- Critical Thinker
- Agile Mindset
Timeline
Legal Assistant
Travis W. Bell, Attorney at Law, P.S.C.
03.2020 - Current
General Manager of Operations
McDonald's Restaurant
09.2011 - 03.2020
Master of Arts - Organizational Leadership
Western Kentucky University
Bachelor of Arts - Criminology
Western Kentucky University
Associate of Arts - General Studies
Owensboro Community And Technical College
Similar Profiles
Gayle WilliamsGayle Williams
Pre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRMPre-closer/Personnel Assistant- at JILL ELLIOTT ATTORNEY AT LAW (DBA) CAMPBELL & BRONNON LAW FIRM
ERICA HOLLEYERICA HOLLEY
Attorney at Law Firm of Erica D. Edwards, Attorney at Law, L.L.C.Attorney at Law Firm of Erica D. Edwards, Attorney at Law, L.L.C.
Zev HardmanZev Hardman
Attorney at Hardman-Law Zev Hardman Attorney At LawAttorney at Hardman-Law Zev Hardman Attorney At Law