Cassie Sowders
Jacksonville,FL
Summary
Having been in the construction field since grade school. Obtaining knowledge from family in business for over 20+ years. Also, gained extensive knowledge in a variety of trades, products, manufactures, and customers in this business.
Attentive to details, while staying organized and managing priority needs within company requests. Having a will do attitude, willingness to find an answer or find out how to obtain an answer. It is better to ask than assume. Taking pride in work and in helping others to grow, Making it a goal to grow at a fast pace within a company.
Looking forward to new opportunities and experiences!
Overview
8
8
years of professional experience
Work History
Team Lead
Construction Solutions & Supply LLC
06.2021 - 04.2024
- Upon returning to company within 6 months rebuilt clientele to open up new available positions.
- At 7 month mark, company was able to make move to splitting off into it's own company. No longer being departments.
- At 8 month mark, window company brought in enough profit it sustained our sister company with numbers rising.
- Monthly profit reports showed windows company always leading.
- Customers always provide great reviews, request to work with me directly and appreciate what I bring to the table for them.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Sales Team, team lead
- Advisor for other department training and needs
- Assisted Accounting Department needs with cross referencing invoicing and insuring that pricing is correct.
- Pricing for all accounts small and big builders as well as walk-in customers.
- Manager In Training
- Audit MFGs on pricing when needed
- Create Pricing Letters and Training Material for companies use.
- Create Pricing Matrix for company and builders use to ensure corrected pricing selected each time.
- Find news ways for company to gain any where from 3-15% GP and still meet customer pricing expectations.
- Helped to launch company into paperless direction.
- Quickly learned (Less than 1-week & only 1 class) ins and outs of new system company decided to use and then applied it to our department.
- Use on daily basis Quick Books, Smart Service, All Microsoft programs such as,.. Excel, Word and Teams.
- Assist and Advise Department manager as needed.
- Learn 6 new MFG programs and product same day as received. Ply Gem, CGI, PGT, JELD-WEN, LA Cantina, and YKK.
- Specialize in uncommon customer request for product, parts and information. As well as research, learn, relay information to my manager.
- Maintained incoming emails from 5-25+ daily.
- Maintained incoming calls for me directly and helped others if needed.
- Excel in customer service provided to 9 accounts and 3 other accounts as well as walk-in customers.
- Order Windows for small builders, walk-in customer, all specialty items or jobs.
- Brought in several new projects over the years that projected gains, as well as recovered accounts from others sales reps, and brought in new accounts.
Senior Estimator
Construction Solutions & Supply LLC
12.2015 - 01.2020
- Advised clients on various design options while considering cost implications, helping them make informed decisions about project scope and budget.
- Increased project accuracy by diligently reviewing blueprints, specifications, and proposals.
- Earned recognition as top-performing Senior Estimator due to consistently high-quality work and successful project outcomes.
- Reduced material waste on projects by optimizing resource allocation through precise estimating techniques.
- Order Windows for all accounts
- Preform Takeoffs on plans
- Double check others work for errors & problem solving
- Advise in other departments (due to wide range of extensive knowledge in areas)
- Fill in for others in window department, performed their jobs, daily tasks as well as my own.
- Train new employee's, create and provide guide lines for tasks needed.
- Preform audits on our window MFG during changes & increases.
- Assist sales team with new accounts, best pricing, prepare needed quotes.
- Keep up with customer service on all small builders.
- Priced all main MFG products for new & old customers.
- Provided price list for customers when needed.
- Maintained incoming emails from 25-45+ daily.
- Managed two large accounts. Maintaining pricing, customer service, and working close with their needs for field issues to be resolved on front end.
- Managed the Fireplace & Gas Department before moving over to the windows department.
- Managed 6 field crews and scheduled
- Maintained Payroll for fireplace & gas department as well as filling in for payroll needs in windows department.
Education
High School Diploma -
The Broach School
Jacksonville, Fl05.2002
Skills
- Customer Service, Can do attitude with great reviews
- Fast Pace hands on learner
- Willing to learn and apply new company ways
- Find and apply where companies can gain in pricing/sales
- Indoor/Outdoor Sales
- Multi-tasking
- Computers (Knowledgeable)
- Can drive tractor and forklift
Timeline
Team Lead
Construction Solutions & Supply LLC
06.2021 - 04.2024
Senior Estimator
Construction Solutions & Supply LLC
12.2015 - 01.2020
High School Diploma -
The Broach School
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