Travon Mcgee
Tyler,TX
Overview
1
1
year of professional experience
Work History
Guest Service Representative
7-11 Convenience Store
Tyler, TX
12.2023 - 02.2024
- Greeted customers and answered any inquiries they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Commended for exceptional customer service by management and many customers.
- Resolved customer complaints in a professional manner.
- Completed end-of-shift reports detailing sales transactions and other activities during the shift.
- Performed other duties as assigned by management,
Customer Service Cashier
Carls Jr
Tyler, TX
12.2022 - 12.2023
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Answered phone calls and answered inquiries.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
Education
Associate of Arts - Public Relations, Advertising, And Applied Communication
Tyler Junior College
Tyler, TX05-2025
Skills
- Exceptional customer service
- Product Upselling
- Team Player
- Ordering Procedures
- POS Systems
- Cash Handling
- Opening and closing duties
Qualifications Summary
Performance-driven associate with stellar record of accomplishment in connecting with customers and driving sales. Proactive sales leader successful at meeting and exceeding targets with strategic approaches.
Accomplishments
- President's Award of Academic Achievement recipient
Timeline
Guest Service Representative
7-11 Convenience Store
12.2023 - 02.2024
Customer Service Cashier
Carls Jr
12.2022 - 12.2023
Associate of Arts - Public Relations, Advertising, And Applied Communication
Tyler Junior College
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