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Friendly, dependable, and compassionate individual with volunteer experience supporting senior residents through recreational activities and community engagement. Strong communication, teamwork, and customer service skills with a passion for helping others. Currently pursuing a career in nursing and seeking opportunities to gain hands-on experience while making a positive impact in the community.

Dynamic and detail-oriented professional with a strong work ethic, experienced at UAB Medicine as a Guest Service Representative. Proven track record in customer service excellence and cash handling, adept at resolving issues and fostering guest loyalty. Skilled in patient scheduling and maintaining high satisfaction levels through effective communication and proactive problem-solving.
Personable and proactive with passion for delivering exceptional guest experiences. Demonstrates solid understanding of customer service principles, coupled with strong communication and problem-solving skills. Committed to creating welcoming environment and ensuring high levels of guest satisfaction.
Developed skills in fast-paced environment, including effective communication, time management, and resource allocation. Seeking to transition into new field where these skills can be leveraged to drive efficiency and productivity. Focused on delivering results through strategic planning and coordination.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

I am a warm and friendly individual who helps customers in any situation. I enjoy working closely with team members in order to provide guests with a positive experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skilled in providing outstanding guest services with background as Cashier. Familiarity with cash handling, transaction processing and customer service in fast-paced environments. Strong communication skills coupled with ability to resolve guest issues promptly and professionally emphasized. Notable for enhancing guest satisfaction levels in previous roles through proactive approach to service delivery.

Lauren Coppla

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Guest Service Representative

Server

Education

Highschool Diploma -

Transferred Credits To WU -

Masters Certificate in Marketing - Bachelors of Business Admninistration

Real Estate Course Licensing -

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Server

Guest Service Representative

Highschool Diploma -

Transferred Credits To WU -

Masters Certificate in Marketing - Bachelors of Business Admninistration

Real Estate Course Licensing -

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