Catalina Bustamante
Miami,FL
Summary
Highly skilled professional experienced in supporting restaurant operations. . Expert at providing exceptional customer service by quickly and energetically completing special requests. Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Honest and reliable employee with extensive background operating cash/card POS registers, stocking merchandise.
Overview
5
5
years of professional experience
Work History
Server Bartender
smugglers cocina cubana
Miami , Florida
2024.03 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared drinks according to standard recipes.
- Oversee all front and back of the house restaurant operations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
Server Cashier Supervisor
Greek house kitchen
Miami , FL
2019.05 - 2021.01
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL2022-05
Skills
- Bilingual : Spanish, English
- Bartender apprentice
- Order Management
- Salesmanship
- Safe Food Handling
- Food inspection
- Food Running
- Table Bussing
- Beverage Preparation
- Cleanliness Maintenance
Timeline
Server Bartender
smugglers cocina cubana
2024.03 - Current
Server Cashier Supervisor
Greek house kitchen
2019.05 - 2021.01
High School Diploma -
Felix Varela Senior High School
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