Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catalina Elizondo

Milwaukee

Summary

Compassionate and resilient Behavioral Health Technician with experience at Wisconsin Early Autism Project. Expert in conflict de-escalation and documentation, successfully enhancing childhood safety, childhood education and family education. Proven ability to collaborate as a team, ensuring effective interventions and fostering a supportive environment for clients and their families.

Overview

2
2
years of professional experience

Work History

Behavioral Health Technician

Wisconsin Early Autism Project
12.2023 - Current


  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.

Health Unit Coordinator

Aurora St. Luke's Medical Center
08.2023 - 06.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
  • Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.

Education

High School Diploma -

Tenor High School
Milwaukee, WI
06-2014

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies

Languages

Spanish
Native or Bilingual

Timeline

Behavioral Health Technician

Wisconsin Early Autism Project
12.2023 - Current

Health Unit Coordinator

Aurora St. Luke's Medical Center
08.2023 - 06.2024

High School Diploma -

Tenor High School

Similar Profiles

CREATE PROFILE