Catalina Giraldo Lopez
Clifton,NJ
Overview
2
2
years of professional experience
Work History
Assistant Manager
Mango Biche Mia
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Private Nanny
AuPair In America
07.2021 - 02.2022
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on individual basis to build positive relationships.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
- Regularly traveled with family to help with vacation activities and childcare.
Education
High School Diploma -
Maria Auxiliadora
Cartago Valle Colombia12.2018
Skills
- Customer Relations
- Team Motivation
- Hiring and Training
- Orientating and Training
- Cash Deposits and Receipts
Makeup artist
I am a professional makeup apprentice, I really enjoy to makeup and help the people to feel comfy and confident.
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Assistant Manager
Mango Biche Mia
04.2022 - Current
Private Nanny
AuPair In America
07.2021 - 02.2022
High School Diploma -
Maria Auxiliadora