Summary
Work History
Education
Skills
Languages
Timeline
Generic

Catalina Pavon

Elmhurst,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.

Work History

Intake Coordinator

  • Provided excellent customer service to patients, family members, and healthcare providers during intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.

Dental Front Office Receptionist

  • Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.

Temp Assistant /Floater

  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.

Education

No Degree - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
New York, NY
04.2028

Skills

  • Insurance Verification
  • Follow-up skills
  • Multi-Line Phone Systems
  • Appointment Scheduling
  • Scheduling appointments
  • Patient Scheduling
  • Customer Service
  • Multitasking and Organization
  • Microsoft Office
  • Relationship Building
  • Phone and Email Etiquette
  • Data Entry
  • Administration and Operations
  • Documentation and Recordkeeping

Languages

Spanish
Native or Bilingual

Timeline

Intake Coordinator

Dental Front Office Receptionist

Temp Assistant /Floater

No Degree - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York

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Catalina Pavon