Catalina Santos

With over two decades at Ginkgo's in Pomona, CA, An excelled as an Insurance Agent, enhancing customer satisfaction and sales through expert policy knowledge and outstanding customer service. The achievements include a significant increase in sales through strategic policy explanations and optimizations. A licensed agent, adeptly balance sales acumen with interpersonal skills to meet client needs.

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

• Property and Casualty
• Tax Preparer

• Copied and sorted records of office activities and business transactions.
• Typed, formatted, and proofread outgoing correspondence and documents.
• Performed administrative tasks such as filing, photocopying, faxing, mailing, and scheduling appointments.

I love to dance salsa and cumbias