Catalina Velez

Managed daily operations and administrative needs of the organization

• Trained and supervised office personnel and volunteers in office related duties to ensure adequate• Performed HR related duties and maintained HR forms: I-9, W-4 forms, new employee hire packages, benefits, exit interviews as well as: • Coordinated with department managers to post job openings, ensuring timely recruitment • Developed, maintained and improved system for induction of new employees • Performed background checks for ReStore and office viable job applicants • Assisted in development and revision of personnel policies and procedures and maintained employee handbook • Developed, maintained and ensured compliance with evaluation schedules (90-day, Improvement Plan, and Other) • Inducted new employees in compliance with CA law and required notifications; issued keys, issued email addresses and alarm codes • Monitored status of employees receiving Workers Compensation benefits • Managed, tracked and followed up on past due rent/mortgage payments • Tracked all Sweat Equity Hours performed by Partner Habitat Families • Assisted with maintaining office budget, negotiated office equipment/supplies price reductions • Organized and prioritized multiple projects, ensuring timely completion and accuracy in processing information • Dealt professionally with unexpected demands and incidents • Developed the organization’s filing system and maintained all office records with systems for ensuring completeness of all physical and digital files. • Served as key interface point with employee health insurance, liability insurance and other insurances policies • Determined the need for funding researched, and prepared foundation proposals in conjunction with the Executive Director • Maintained the official organization rosters for staff, Board of Directors, Honorary Board, and Hard Hat Council and disseminated revised rosters as necessary • Developed and updated the organization’s Emergency Preparedness Plan • Identified and solved the needs for the office and Habitat ReStore equipment, computer troubleshooting & repairs, care and cleaning of offices. • Answered multi-line phones, greeted office visitors and answered questions regarding the homeownership qualification process and status of home applications. • Provided general support including filing, copying, faxing, and mass mailing • Served as liaison and provided clerical support to my assigned committees Fund Development, Finance, Family Partnering • Prepared and mailed receipts and thank you letters to donors and families • Maintained supporter database for newsletters, event invitations, and donation solicitations • Supported daily and long-term clerical needs of the Executive Director • Performed basic bookkeeping duties • Provided Spanish language translation References References are available on request.
• Managed scheduling and communication for staff meetings, ensuring timely updates and agenda distribution.
• Implemented filing systems that improved document retrieval and streamlined administrative processes.