Catera Mitchell
Margate,Florida
Summary
A reliable and friendly individual who works hard to achieve her potential. A quick learner who is always seeking learning opportunities. Works well in a team as well as individually. Adaptable, committed, and organized.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
Spirit Airlines
04.2023 - Current
- Identify, document, and analyze cabin maintenance issues and promptly report findings to Pilot-In-Command
- Oversee the maintenance of comfort, safety and security of all passengers by utilizing a client-centered work ethic
- Explain the use of safety equipment to passengers to ensure compliance with federal regulations during all flight activities
- Resolve passenger conflicts during flight, including issues with disorderly travelers and medical emergencies
- Facilitate the boarding process by greeting passengers upon arrival of aircraft and providing directions to seat.
Optician Assistant
Elite Eyecare & Optical
01.2021 - 01.2023
- Responsible for working patients up for the doctor
- Cross-trained in various positions including check-in, scheduling appointments, answering phone calls, and checking in patients.
Server
Jtowns Grill
01.2019 - 01.2022
- Provide excellent customer service
- Greet customers, present menus, make suggestions based on their preference, take and serve food/drinks orders, up-sell when appropriate, arrange table settings, keep tables clean and tidy at all times, deliver checks and collect payments.
Sales Associate
TJ Maxx
01.2014 - 01.2019
- Worked as a sales associate, in the dressing room, in lay-a-way, and performed inventory
- Duties included working closely with customers to determine their needs and answer any questions, resolve customer complaints, operate the cash register, manage financial transactions, balance register drawer, keep the selling floor stocked and clean, provide customer service and safety.
Education
Bachelors Of Science In Health Studies -
Arkansas State University
01.2021
Skills
- Microsoft Office
- Excel
- PowerPoint
- Outlook
Certification
- CPR
- First Aid
Skillsprofile
- Organizational and timekeeping skills
- Good communication skills both oral and written
- Good with computers and office equipment
- Marketing
- Business Development
- Management Skills
- Workflow Delegation
- Team Building
- Team Development
- Health and safety compliance
- Highly practical and safety-conscious
- Service Industry
- Customer relations
- Problem-solving
- Relationship building
- Health and safety training
Awardsandhonors
- Initiated into Alpha Kappa Alpha Sorority, Incorporated in 2018
- Chapter Secretary (2019-2020)
- Dean of Pledges (Fall 2020),
- Chapter President (2020-2021)
- Greek Leadership Fellows (2022)
- SECO International Conference - Eyecare professionals learning retreat and webinars
References
- Latoya Abbott, Arkansas Department Workforce Services, Unemployment Insurance Fraud Investigator, 870-933-1357
- Bailee Towels, Elite Office Manager, 870-776-7229
- Dr. Lorna Scaife, College Academic Advisor, 501-247-0437
Timeline
Flight Attendant
Spirit Airlines
04.2023 - Current
Optician Assistant
Elite Eyecare & Optical
01.2021 - 01.2023
Server
Jtowns Grill
01.2019 - 01.2022
Sales Associate
TJ Maxx
01.2014 - 01.2019
Bachelors Of Science In Health Studies -
Arkansas State University