Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Yalawontee st Zoway

Brooklyn Center

Summary

Dynamic and detail-oriented professional with experience at Sun Country Airlines, excelling in customer service and safety protocols. Proven ability to enhance passenger experiences through effective communication and conflict resolution. Skilled in assembly and quality control, with a strong focus on teamwork and precision in high-pressure environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Flight Attendant

Sun Country Airlines
Minneapolis
11.2024 - Current
  • Delivered exceptional customer service to enhance passenger experience.
  • Resolved passenger issues promptly and professionally to maintain a high standard of customer service throughout the flight.
  • Monitored boarding and in-flight procedures to uphold passenger safety and compliance with regulations.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Conducted pre-flight checks on safety equipment and supplies.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Welcomed passengers, provided information, and guided them to their seats for a smooth boarding process.

Medical Device Assembler

Boston Scientific
Maple Grove
05.2022 - 10.2024
  • Assembled medical devices using precision tools and equipment.
  • Collaborated with team members to ensure efficient workflow and quality control.
  • Trained new employees on assembly techniques and safety procedures.
  • Supported customers with product inquiries and selection to enhance satisfaction

Customer Service

Walmart
Brooklyn Park
05.2020 - 09.2022
  • Delivered customer service to clients, addressing inquiries and resolving issues effectively
  • Provided customer service to pharmacy customers.
  • Greeted passengers and provided customer service assistance.
  • Greeted customers and provided customer service support.

Education

Some College (No Degree) - Accounting

Hennepin Technical College
Brooklyn Park, MN
05-2026

Skills

  • Customer service
  • Phone etiquette
  • Attention to detail
  • Safety procedures
  • Nursing
  • Vital Signs
  • EMR Systems
  • Computer skills
  • Microsoft Office
  • Microsoft Word
  • Microsoft Powerpoint
  • Time management
  • Office experience
  • Data entry
  • Customer relations

Certification

CPR Certification

Personal Information

Willing To Relocate: Anywhere

Languages

Afrikaans
Professional

Timeline

Flight Attendant

Sun Country Airlines
11.2024 - Current

Medical Device Assembler

Boston Scientific
05.2022 - 10.2024

Customer Service

Walmart
05.2020 - 09.2022

Some College (No Degree) - Accounting

Hennepin Technical College
Yalawontee st Zoway