Caterine Hernandez
Miami,FL
Summary
Detail-oriented Patient Service Representative with expertise in patient registration and electronic health records. Committed to maintaining HIPAA compliance while managing patient interactions and streamlining registration processes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Patient Registrar
Nicklaus Children's Hospital
Miami, Florida
05.2022 - Current
- Collected and verified patient information to facilitate accurate registration.
- Guided patients in completing required forms and documentation to streamline registration processes.
- Managed electronic health records with hospital software systems for efficient data handling.
- Upheld confidentiality of patient information to ensure compliance with privacy regulations.
- Welcomed patients and families upon hospital arrival to foster a comforting atmosphere.
Medical Coordinator
St.Johns Medical Center
Los Angeles, CA
05.2014 - 12.2016
- Coordinated patient appointments, managed referrals to specialists, and tracked follow-up visits to ensure continuity of care.
- Facilitated clear communication with patients about treatment plans and follow-up care to enhance understanding and adherence.
- Developed and maintained comprehensive patient records, including medical histories and examination results.
Education
Bachelor of Arts (BA) - Psychology, Law
Florida International University
Miami, FL06-2022
Master of Science - Nursing
Miami Regional University
Miami, FL08-2026
Skills
- Patient registration and scheduling
- Electronic health records management
- Problem resolution strategies
- HIPAA compliance
- Multitasking skills
- Adaptability and flexibility
- Team collaboration
- Organizational development
Certification
- Licensed CPR Certified
Languages
- English
- Spanish
Timeline
Patient Registrar
Nicklaus Children's Hospital
05.2022 - Current
Medical Coordinator
St.Johns Medical Center
05.2014 - 12.2016
Bachelor of Arts (BA) - Psychology, Law
Florida International University
Master of Science - Nursing
Miami Regional University