Summary
Overview
Work History
Education
Qualifications Certifications
Timeline
Generic

Catherine Collins

Lake Worth,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work History

Leasing & Marketing Consultant

500 Ocean
Boynton Beach, FL
07.2023 - Current
  • Plan and execute events and marketing programs to increase qualified leads.
  • Answer phone calls, emails, and any inquiries about the community.
  • Work toward meeting and exceeding property goals.
  • Contribute to marketing outreach and execute creative concepts through social media platforms, resident events
    and building relationships.
  • Maintain a friendly, positive, and upbeat attitude!
  • Handle all administrative tasks including leasing paperwork, qualifying residents, processing renewals, and collecting rent.
  • Walk the property as needed and partner with on-site maintenance to keep the office and grounds clean and presentable.

Finance Professional II

The University of Minnesota
Minneapolis
01.2023 - 06.2024
  • Forecasting, Analyzing budgets, Reporting, Expense approvals
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Executed financial assurance audits and implemented new control points and metrics to support business changes.
  • Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
  • Generated financial projections and forecasts for short- and long-term.
  • Tracked budget forecasts and monitored budget performance.

Assistant Community Manager

The View at Water's Edge
Lantana
02.2022 - 01.2023
  • Achieved maximum occupancy.
  • Minimize delinquencies and collect 100% rent each month.
  • Motivated and support associates to meet and exceed the goals.
  • Strategized and execute successful resident retention strategies.
  • Performed administrative tasks necessary to support all aspects of the office.
  • Promoted opportunities within the company and assist in building the team.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.

Leasing Agent

The View at Water's Edge
Lantana
08.2021 - 12.2022
  • Responsible for answering phone calls, emails, and any inquiries about the community.
  • Worked toward meeting and exceeding property goals.
  • Contributed to marketing outreach and execute creative concepts through social media platforms, resident events and building relationships.
  • Maintained a friendly, positive, and upbeat attitude.
  • Handled all administrative tasks including leasing paperwork, qualifying residents, processing renewals, and collecting rent.
  • Walked the property as needed and partnered with on-site maintenance to keep the office and clean and presentable

Leasing Manager

The View at Water's Edge
Lantana
12.2021 - 02.2022
  • Supervised a team of leasing agents to always ensure maximum occupancy of rental units.
  • Oversaw completion of all necessary paperwork; leases, move-in documentation, final account statements, etc.
  • Promoted optimal customer service throughout the day while answering phone calls, emails, giving tours, and assisting with the needs of current and future residents.

Care Center Manager/Embalmer

All County Funeral Home & Crematory
Lake Worth
10.2020 - 04.2021
  • Prepared human remains; dressed, cosmetized and casketed embalmed and unembalmed remains.
  • Embalmed autopsied bodies, restorative cases, children, and tissue donors.
  • Managed care center, including upkeep of inventory and supervision of additional staff.
  • Completed appropriate paperwork and reports via SRS online system.

Member Services Rep

Planet Fitness
Cincinnati
06.2019 - 03.2020
  • Greeted members, providing exceptional customer service in a timely, professional manner.
  • Handled all front desk related activities including answer phones, new member sign up, give tours to prospective member, update member accounts as needed.
  • Assisted in maintaining cleanliness of the club.

Funeral Director & Embalmer Apprentice

Neidhard-Minges Funeral Home
Cincinnati
05.2018 - 08.2019
  • Completed removals, obtained 1st call information, assisted family members.
  • Prepared human remains dressed, cosmetized and casketed embalmed and unembalmed remains.
  • Embalmed autopsied bodies, restorative cases, children, and tissue donors.
  • Practiced policies & procedures, wrote obituaries, processed death certificates, and ordered memorial products.
  • Arranged services: scheduled appropriate parties (i.e Clergy, musicians, etc.) and conducted services, and supervised and directed funeral/memorial services.
  • Assisted in cremation: prepared remains and required forms for crematory, transferred cremated remains to the appropriate urn and then the urn to the authorizing agent.

Student Intern

Neidhard-Young Funeral Home
Cincinnati
03.2018 - 04.2018
  • Worked for six weeks at this firm as a final requirement for graduation from CCMS, Assisted in removals, arrangement conferences, embalming, and funerals under the direct supervision of a licensed funeral director.

Student Worker

Neidhard-Young Funeral Home
Cincinnati
01.2017 - 03.2018
  • Assisted with visitations and funeral services in the evenings and on weekends, Completed evening and after hour removals on a rotating call schedule

Cashier

Sam's Club
Lima
08.2016 - 12.2016
  • Cashed out customers as they came through my line, assembling their purchases in an orderly fashion, answered all questions customers may have had, restocked the store at the end of my shift.

State Tested Nurses Aide

Richland Manor Nursing Home
Beaverdam
01.2015 - 08.2016
  • Assisted patients with daily activities, with meals, and transporting within facilities to recreational areas, meals, and medical procedures.
  • Monitored the health of residents and reported the health status of patients to nurses and worked to ensure that each patient's individual care plan was closely followed.

Cook

Daryl & Daryl's Pizza & Wings
Lima
01.2015 - 05.2015
  • Prepared and served food to customers.
  • Cleaned store area and sanitized materials as needed.
  • Stocked items and took inventory.

Member Sales Associate

Bath & Body Works
Lima
09.2014 - 01.2015
  • Met selling goals/expectations during scheduled shifts.
  • Built a highly satisfied customer base through engagement and conversation.
  • Supported replenishment activities that kept the store full and abundant.
  • Assisted with floor sets, window changes, visual presentations, signage placement, etc.

Education

Bachelors of Mortuary Science (B.M.S.) - Mortuary Science

Cincinnati College of Mortuary Science (CCMS)
Cincinnati, OH
01.2017 - 04.2018

Associate of Applied Science (A.A.S.) -

Cincinnati College of Mortuary Science (CCMS)
Cincinnati, OH
01.2017 - 12.2017

Qualifications Certifications

  • Ohio-Licensed Funeral Director & Embalmer
  • Certified Crematory Operator
  • Certified Celebrant
  • Mass Fatality Response Trained
  • Ordained Minister

Timeline

Leasing & Marketing Consultant

500 Ocean
07.2023 - Current

Finance Professional II

The University of Minnesota
01.2023 - 06.2024

Assistant Community Manager

The View at Water's Edge
02.2022 - 01.2023

Leasing Manager

The View at Water's Edge
12.2021 - 02.2022

Leasing Agent

The View at Water's Edge
08.2021 - 12.2022

Care Center Manager/Embalmer

All County Funeral Home & Crematory
10.2020 - 04.2021

Member Services Rep

Planet Fitness
06.2019 - 03.2020

Funeral Director & Embalmer Apprentice

Neidhard-Minges Funeral Home
05.2018 - 08.2019

Student Intern

Neidhard-Young Funeral Home
03.2018 - 04.2018

Bachelors of Mortuary Science (B.M.S.) - Mortuary Science

Cincinnati College of Mortuary Science (CCMS)
01.2017 - 04.2018

Associate of Applied Science (A.A.S.) -

Cincinnati College of Mortuary Science (CCMS)
01.2017 - 12.2017

Student Worker

Neidhard-Young Funeral Home
01.2017 - 03.2018

Cashier

Sam's Club
08.2016 - 12.2016

State Tested Nurses Aide

Richland Manor Nursing Home
01.2015 - 08.2016

Cook

Daryl & Daryl's Pizza & Wings
01.2015 - 05.2015

Member Sales Associate

Bath & Body Works
09.2014 - 01.2015
Catherine Collins