Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Executed financial assurance audits and implemented new control points and metrics to support business changes.
Performed data validation, produced financial reporting and managed projects and related tasks to reduce costs and increase revenue.
Generated financial projections and forecasts for short- and long-term.
Tracked budget forecasts and monitored budget performance.
Assistant Community Manager
The View at Water's Edge
Lantana
02.2022 - 01.2023
Achieved maximum occupancy.
Minimize delinquencies and collect 100% rent each month.
Motivated and support associates to meet and exceed the goals.
Strategized and execute successful resident retention strategies.
Performed administrative tasks necessary to support all aspects of the office.
Promoted opportunities within the company and assist in building the team.
Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Leasing Agent
The View at Water's Edge
Lantana
08.2021 - 12.2022
Responsible for answering phone calls, emails, and any inquiries about the community.
Worked toward meeting and exceeding property goals.
Contributed to marketing outreach and execute creative concepts through social media platforms, resident events and building relationships.
Maintained a friendly, positive, and upbeat attitude.
Handled all administrative tasks including leasing paperwork, qualifying residents, processing renewals, and collecting rent.
Walked the property as needed and partnered with on-site maintenance to keep the office and clean and presentable
Leasing Manager
The View at Water's Edge
Lantana
12.2021 - 02.2022
Supervised a team of leasing agents to always ensure maximum occupancy of rental units.
Oversaw completion of all necessary paperwork; leases, move-in documentation, final account statements, etc.
Promoted optimal customer service throughout the day while answering phone calls, emails, giving tours, and assisting with the needs of current and future residents.
Care Center Manager/Embalmer
All County Funeral Home & Crematory
Lake Worth
10.2020 - 04.2021
Prepared human remains; dressed, cosmetized and casketed embalmed and unembalmed remains.
Embalmed autopsied bodies, restorative cases, children, and tissue donors.
Managed care center, including upkeep of inventory and supervision of additional staff.
Completed appropriate paperwork and reports via SRS online system.
Member Services Rep
Planet Fitness
Cincinnati
06.2019 - 03.2020
Greeted members, providing exceptional customer service in a timely, professional manner.
Handled all front desk related activities including answer phones, new member sign up, give tours to prospective member, update member accounts as needed.
Assisted in maintaining cleanliness of the club.
Funeral Director & Embalmer Apprentice
Neidhard-Minges Funeral Home
Cincinnati
05.2018 - 08.2019
Completed removals, obtained 1st call information, assisted family members.
Prepared human remains dressed, cosmetized and casketed embalmed and unembalmed remains.
Embalmed autopsied bodies, restorative cases, children, and tissue donors.
Practiced policies & procedures, wrote obituaries, processed death certificates, and ordered memorial products.
Arranged services: scheduled appropriate parties (i.e Clergy, musicians, etc.) and conducted services, and supervised and directed funeral/memorial services.
Assisted in cremation: prepared remains and required forms for crematory, transferred cremated remains to the appropriate urn and then the urn to the authorizing agent.
Student Intern
Neidhard-Young Funeral Home
Cincinnati
03.2018 - 04.2018
Worked for six weeks at this firm as a final requirement for graduation from CCMS, Assisted in removals, arrangement conferences, embalming, and funerals under the direct supervision of a licensed funeral director.
Student Worker
Neidhard-Young Funeral Home
Cincinnati
01.2017 - 03.2018
Assisted with visitations and funeral services in the evenings and on weekends, Completed evening and after hour removals on a rotating call schedule
Cashier
Sam's Club
Lima
08.2016 - 12.2016
Cashed out customers as they came through my line, assembling their purchases in an orderly fashion, answered all questions customers may have had, restocked the store at the end of my shift.
State Tested Nurses Aide
Richland Manor Nursing Home
Beaverdam
01.2015 - 08.2016
Assisted patients with daily activities, with meals, and transporting within facilities to recreational areas, meals, and medical procedures.
Monitored the health of residents and reported the health status of patients to nurses and worked to ensure that each patient's individual care plan was closely followed.
Cook
Daryl & Daryl's Pizza & Wings
Lima
01.2015 - 05.2015
Prepared and served food to customers.
Cleaned store area and sanitized materials as needed.
Stocked items and took inventory.
Member Sales Associate
Bath & Body Works
Lima
09.2014 - 01.2015
Met selling goals/expectations during scheduled shifts.
Built a highly satisfied customer base through engagement and conversation.
Supported replenishment activities that kept the store full and abundant.
Assisted with floor sets, window changes, visual presentations, signage placement, etc.
Education
Bachelors of Mortuary Science (B.M.S.) - Mortuary Science
Cincinnati College of Mortuary Science (CCMS)
Cincinnati, OH
01.2017 - 04.2018
Associate of Applied Science (A.A.S.) -
Cincinnati College of Mortuary Science (CCMS)
Cincinnati, OH
01.2017 - 12.2017
Qualifications Certifications
Ohio-Licensed Funeral Director & Embalmer
Certified Crematory Operator
Certified Celebrant
Mass Fatality Response Trained
Ordained Minister
Timeline
Leasing & Marketing Consultant
500 Ocean
07.2023 - Current
Finance Professional II
The University of Minnesota
01.2023 - 06.2024
Assistant Community Manager
The View at Water's Edge
02.2022 - 01.2023
Leasing Manager
The View at Water's Edge
12.2021 - 02.2022
Leasing Agent
The View at Water's Edge
08.2021 - 12.2022
Care Center Manager/Embalmer
All County Funeral Home & Crematory
10.2020 - 04.2021
Member Services Rep
Planet Fitness
06.2019 - 03.2020
Funeral Director & Embalmer Apprentice
Neidhard-Minges Funeral Home
05.2018 - 08.2019
Student Intern
Neidhard-Young Funeral Home
03.2018 - 04.2018
Bachelors of Mortuary Science (B.M.S.) - Mortuary Science
Public School K-12 Spanish Teacher at Olathe School District, KCKPS 500, Bishop Ward...Public School K-12 Spanish Teacher at Olathe School District, KCKPS 500, Bishop Ward...