Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Curtis

Coal Center,PA

Summary

Dynamic professional with extensive experience as General Manager at Lynn Dairy Queen, excelling in employee recruitment and regulatory compliance. Proven track record in cash reconciliation and staff scheduling, fostering exceptional customer service. Adept at training and developing teams to achieve operational excellence and maintain high standards of quality and sanitation.

Overview

22
22
years of professional experience
1
1
Certification

Work History

General Manager

Lynn Dairy Queen
California , PA
05.2019 - 02.2025
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Home Daycare Provider

wee care day care
Bernie , MO
01.2015 - 02.2019
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Provided nutritious snacks and meals according to established guidelines.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Developed engaging lesson plans that promoted physical, social, emotional, cognitive growth.

Restaurant Owner

Self-employeed
Bernie , MO
06.2003 - 09.2006
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Coordinated catering services when requested by customers .
  • Trained new employees to perform duties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Education

High School Diploma -

Campbeltown Grammar
Campbeltown Scotland
08-1983

Skills

  • Employee recruitment
  • Regulatory compliance
  • Cash reconciliation
  • Staff scheduling
  • Customer service
  • Supply chain management

Certification

  • servsafe manager certified till October 2029

Timeline

General Manager

Lynn Dairy Queen
05.2019 - 02.2025

Home Daycare Provider

wee care day care
01.2015 - 02.2019

Restaurant Owner

Self-employeed
06.2003 - 09.2006

High School Diploma -

Campbeltown Grammar

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Catherine Curtis