Catherine Czarev
Overland Park
Summary
Detail-oriented Social Work student with strong skills in billing accuracy and team collaboration. Demonstrates effective time management and problem-solving abilities to support client needs. Known for building relationships and adapting to new challenges while maintaining productivity. Committed to enhancing organizational efficiency through organized practices and clear communication.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Shamrock
Overland Park
03.2025 - Current
- Processed invoices accurately using billing software for client accounts.
- Collaborated with internal teams to resolve billing inquiries and issues.
- Maintained detailed records of transactions and client communications.
- Assisted in the implementation of new billing procedures to enhance efficiency.
- Answered customer inquiries regarding billings, payments, andaccount status.
- Worked with team members to identify and develop process improvements.
- Handled specialized accounts to ensure invoices are billed promptly.
Billing Specialist
Acertus
09.2020 - Current
- Identified and resolved billing variances, enhancing system accuracy and ensuring data currency.
- Collaborated with multiple departments to verify and ensure accuracy of billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Processed account payments and clarified outstanding balances to assist customer understanding.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
- Trained new employees on multiple billing programs and data entry software.
- Provided typing and data entry support while managing incoming calls to enhance communication.
Receptionist
Shear Madness
07.2018 - 08.2020
- Maintained clean and organized reception area to create welcoming environment for visitors.
- Provided prompt responses to inquiries from callers, ensuring accurate information was delivered.
- Communicated with clients via email, telephone, and postal mail to address inquiries and provide information.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier/Grocery Stocker
Aldis
01.2017 - 07.2018
- Assisted customers with purchases, item location, and reward program enrollment.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes to enhance shopping experience.
- Organized and arranged merchandise on shelves to improve product visibility.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Adjusted schedule and took extra shifts to support store operations.
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS01-2025
Associate of Science -
Johnson County Community College
Overland Park, KS01-2025
High School Diploma -
Spring Hill High School
Spring Hill05-2018
Skills
- Data entry proficiency
- Cash handling expertise
- Customer service
- Microsoft Office Suite
- Data analysis
- Attention to detail
- Multitasking
- Team collaboration
- Conflict resolution
- Relationship building
- Effective communication
- Emotional intelligence
- Ethical decision-making
- Interpersonal skills
Timeline
Billing Specialist
Shamrock
03.2025 - Current
Billing Specialist
Acertus
09.2020 - Current
Receptionist
Shear Madness
07.2018 - 08.2020
Cashier/Grocery Stocker
Aldis
01.2017 - 07.2018
Associate of Arts -
Johnson County Community College
Associate of Science -
Johnson County Community College
High School Diploma -
Spring Hill High School