Catherine Czarev
Overland Park,Kansas
Summary
Dedicated and dependable professional with over six years of experience as a billing specialist, demonstrating strong attention to detail, time management, accuracy, and the ability to meet daily productivity in a fast-paced environment. Proven track record of handling high-volume workloads, maintaining organization, and working effectively both independently and as part of a team. Seeking a transition to a new role with proven adaptability and experience.
Overview
2027
2027
years of professional experience
Work History
Billing Specialist
Shamrock
2025 - 2026
- Processed invoices accurately using billing software for client accounts.
- Collaborated with internal teams to resolve billing inquiries and issues.
- Maintained detailed records of transactions and client communications.
- Assisted in the implementation of new billing procedures to enhance efficiency.
- Answered customer inquiries regarding billings, payments, and account status.
- Worked with team members to identify and develop process improvements.
- Handled specialized accounts to ensure invoices are billed promptly.
Billing Specialist
Acertus
2020 - 2025
- Identified and resolved billing variances, enhancing system accuracy and ensuring data currency.
- Collaborated with multiple departments to verify and ensure accuracy of billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Processed account payments and clarified outstanding balances to assist customer understanding.
- Maintained accurate records of customer payments.
- Used data entry skills to accurately document and input statements.
- Trained new employees on multiple billing programs and data entry software.
- Provided typing and data entry support while managing incoming calls to enhance communication.
Warehouse Worker
Russell Stover Candies Factory
2019 - 2020
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- On the candy line: closing boxes, adding candy, and rearranging on pallets.
DCF Intern
Department of Children and Family Services
05.2026 - Current
- Assisted in conducting assessments for family support services.
- Collaborated with team members to prepare case documentation and reports.
- Observed and documented interactions during family visits to ensure safety and compliance.
- Supported staff in organizing community outreach events to promote available resources.
Receptionist
Shear Madness
2018 - 2019
- Maintained clean and organized reception area to create welcoming environment for visitors.
- Provided prompt responses to inquiries from callers, ensuring accurate information was delivered.
- Communicated with clients via email, telephone, and postal mail to address inquiries and provide information.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier/Grocery Stocker
Aldis
2017 - 2018
- Assisted customers with purchases, item location, and reward program enrollment.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes to enhance shopping experience.
- Organized and arranged merchandise on shelves to improve product visibility.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Adjusted schedule and took extra shifts to support store operations.
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS01-2025
Associate of Science -
Johnson County Community College
Overland Park, KS01-2025
High School Diploma -
Spring Hill High School
Spring Hill05-2018
Skills
- Data entry proficiency
- Cash handling expertise
- Customer service
- Microsoft Office Suite
- Data analysis
- Multitasking
- Team collaboration
- Effective communication
- Self-motivated and disciplined
- Packaging and labeling
- Pallet jack handling
- Interpersonal skills
Timeline
DCF Intern
Department of Children and Family Services
05.2026 - Current
Associate of Science -
Johnson County Community College
High School Diploma -
Spring Hill High School
Billing Specialist
Shamrock
2025 - 2026
Billing Specialist
Acertus
2020 - 2025
Warehouse Worker
Russell Stover Candies Factory
2019 - 2020
Receptionist
Shear Madness
2018 - 2019
Cashier/Grocery Stocker
Aldis
2017 - 2018
Associate of Arts -
Johnson County Community College