Catherine Engelmeyer
Newport News,VA
Summary
Eager to further my career, to learn, and to expand on my communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Server
Joe And Mimma's Italian Restaurant
07.2023 - Current
- Enhanced guest satisfaction by providing knowledgeable menu recommendations.
- Maintained a clean dining area to improve overall guest experience.
- Ensured timely food delivery by collaborating closely with kitchen staff.
- Processed customer orders accurately using the point-of-sale system.
- Supported team efficiency during busy shifts by managing tasks effectively.
- Resolved guest inquiries promptly to guarantee satisfaction and loyalty.
Banquet Server
CNU Catering
03.2022 - 08.2023
- Enhanced donor relations by providing exceptional service to CNU supporters.
- Delivered top-tier food and beverage service during high-volume events.
- Coordinated meal service with kitchen staff, ensuring dietary restrictions were met.
- Trained new servers on effective customer engagement and event execution techniques.
- Maintained organized and clean dining areas throughout event durations.
- Assisted with efficient setup and breakdown of banquet spaces for optimal resource use.
Swim Coach
Coventry Sailfish
05.2022 - 08.2022
- Enhanced athlete performance through individualized training plan development.
- Aligned team practices with overall training goals for optimal performance.
- Improved swimming technique using innovative drills for efficiency in water.
- Crafted engaging lesson plans for diverse skill levels and learning styles.
- Facilitated discussions with parents regarding child progress and concerns.
- Organized swimming lessons for children aged 4 to 6, ensuring safety and fun.
Kennel Assistant
Magruder Tabb Animal Clinic
04.2021 - 03.2022
- Ensured health and safety standards through daily care of diverse breeds.
- Promoted animal well-being by assisting with feeding and exercise routines.
- Implemented sanitation protocols to maintain kennel cleanliness and prevent illness.
- Supported veterinary staff during exams, ensuring proper animal handling throughout procedures.
- Monitored animal behavior and health, promptly reporting concerns to veterinary staff.
- Maintained detailed records of care, including feeding schedules and special requirements.
Lifeguard
Signature Pools
05.2018 - 09.2018
- Ensured guest safety by monitoring aquatic environments for compliance with regulations.
- Provided first aid and rescue operations during emergencies, ensuring swift responses.
- Conducted safety drills to reinforce emergency procedures for staff and patrons.
- Educated patrons on pool rules and safety practices to minimize accidents.
- Evaluated equipment maintenance needs, reporting issues promptly for timely resolutions.
- Vigilantly monitored swimmers to identify distress and ensure swimmer safety.
Education
Bachelor of Arts - Psychology
Christopher Newport University
Newport News, VA12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Cleanliness standards
- Team collaboration
- Quality control
Timeline
Server
Joe And Mimma's Italian Restaurant
07.2023 - Current
Swim Coach
Coventry Sailfish
05.2022 - 08.2022
Banquet Server
CNU Catering
03.2022 - 08.2023
Kennel Assistant
Magruder Tabb Animal Clinic
04.2021 - 03.2022
Lifeguard
Signature Pools
05.2018 - 09.2018
Bachelor of Arts - Psychology
Christopher Newport University