Catherine Gonzalez
East Stroudsburg,PA
Overview
13
13
years of professional experience
Work History
Surface Line Dispatcher
Road Operations
Bronx/Manhattan
01.2018 - Current
- Ensured quality of bus service by assigning and directing the dispatch and movement of buses within their assigned territory and routes. Operates NYCT vehicles on the road and perform related work such as accident investigations. Provides excellent customer service and handles unusual occurrences in service.
Bus Operator
MaBSTOA
New York
07.2012 - 01.2018
- Operated buses in passenger service in accordance of the rules and regulations of MaBSTOA and New York State laws. Ensured proper payment of fares, issued and collected transfers. Assisted the public with proper information and answers about the system and performed related work looking out for the safety of passengers.
Education
High School Diploma - General Education
High School
Skills
- Bus Trek Service Management App
- Microsoft Office
- Knowledgeable of Transit Policies & Procedures
- Detail Oriented
- UTS
- Strong knowledge of Bus Transportation
Timeline
Surface Line Dispatcher
Road Operations
01.2018 - Current
Bus Operator
MaBSTOA
07.2012 - 01.2018
High School Diploma - General Education
High School