Catherine J Minor
Mooresville,North Carolina
Summary
Dynamic professional with extensive expertise in the medical billing process, specializing in comprehensive front-to-end charge entry and follow-up across diverse software systems. Proven track record in provider credentialing and recredentialing with contracted and non-contracted payers ensures compliance and operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Revenue Cycle Services
Gentiva– Kindred Hospice
Mooresville, NC
10.2019 - 07.2025
- Streamlined facility census operations through effective use of established software tools.
- Reviewed and assessed patient documentation to determine appropriate billing methodologies.
- Analyzed monthly metrics to maintain accountability for decreasing DSO days in accounts receivable and increasing percentage of billed collections.
Credentialing/Payor Contracts
Physicians Endoscopy
Jamison, PA
03.2017 - 01.2019
- Executed insurance credentialing and re-credentialing processes for professional and contracted providers and facilities.
- Managed the preparation and submission of initial and re-credentialing applications for qualified practitioners.
- Managed the process of completing provider and facility attestations, ensuring timely submissions to all payors.
- Collaborated with practitioners and office managers to ensure accurate understanding and resolution of questions or issues regarding source document information and application.
- Assessed and confirmed applicant's educational background, training, clinical privileges, and professional certifications to maintain high standards of practice.
- Assessed status of medical staff and candidates in credentialing process and implemented strategies to address delays as necessary.
Revenue Cycle Services
NOVANT ORTHOPEDICS
Salisbury, NC
01.2007 - 12.2016
- Provided technical assistance to providers during the rollout of new electronic medical records system.
- Conducted in-depth analysis of profit and loss statements and year-to-date comparisons to inform strategic financial decisions.
- Orchestrated cross-departmental training sessions to optimize the encounter life cycle and improve overall organizational performance.
Education
Bachelor of Science - Business Management
Catawba College
Salisbury, NC05-2011
Affiliations
- Novant Medical Group Clinical Council ~ Clerical Practice Council
- Epic Software Superuser Program
- Forsyth Medical Center Clinical Practice Council ~ Greater Charlotte Market Customer Care Coordinate Council
Certification
- CPC - Certified Professional Coder
TECHNICAL ACUMEN
- CAQH~ PECOS~ Professional & Facility Billing Credentialing and Revenue Cycle Services ~ Profit and Revenue Maximization ~ Provider Documentation Review ~ Cadence ~ Smart Tools ~ EpicCare ~ Workflow Optimization ~ Provider Chart Audits ~Provider Contracts ~ Medicare DDE~ Cactus ~ Attestations ~ Reporting
- HCHB-Waystar-Nthrive-Workbench ~ Productivity Reporting ~ MyDocs ~ Provider Support
Timeline
Revenue Cycle Services
Gentiva– Kindred Hospice
10.2019 - 07.2025
Credentialing/Payor Contracts
Physicians Endoscopy
03.2017 - 01.2019
Revenue Cycle Services
NOVANT ORTHOPEDICS
01.2007 - 12.2016
Bachelor of Science - Business Management
Catawba College