Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Johnson

Nashville,Tennessee

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

7
7
years of professional experience

Work History

Sales Development Representative

Oracle NetSuite
Nashville, TN
09.2023 - Current
  • Identified and contacted potential customers through various outreach methods such as cold calling, email campaigns, and social media.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Called on key decision-makers using phone, email and social touches to bring on new business.

Inside Sales Intern

Red Hat
Raleigh, North Carolina
05.2022 - 08.2022
  • Assisted field sales representatives by compiling detailed account profiles for the top enterprise accounts in the Northeast market.
  • Played a role in enhancing participation at marketing events through the effective utilization of Outreach and Salesforce tools.
  • Prospected and followed up on sales leads for the Northeast team.
  • Participated in bi-weekly team meetings to strategize and plan upcoming events and sales campaigns

Wait Staff Member

Linville Ridge Country Club
Linville , NC
05.2021 - 10.2021
  • Prepared tables for service by organizing linens, tableware, and glassware.
  • Provided customer service to members and guests in a fine dining atmosphere.
  • Served meals and beverages to members and guests.
  • Coordinated and facilitated member golfing tournaments.

Sales Intern

Zimmer Biomet
Cary , North Carolina
09.2017 - 09.2018
  • Supported sales representatives by effectively managing the updates and organization of patient records and surgery schedules.
  • Managed the preparation of surgery-ready instrument trays for scheduled orthopedic cases.
  • Maintained organization in the local corporate office by transferring inventory within the surgery management system.
  • Maintained an organized database of current and potential customers.

Education

Marketing

Appalachian State University
Boone, NC
12-2022

Skills

  • Lead Qualification
  • Leads Prospecting
  • Cold-calling
  • Self Motivation
  • Attention to Detail
  • Sales team collaboration
  • Written Communication

Timeline

Sales Development Representative

Oracle NetSuite
09.2023 - Current

Inside Sales Intern

Red Hat
05.2022 - 08.2022

Wait Staff Member

Linville Ridge Country Club
05.2021 - 10.2021

Sales Intern

Zimmer Biomet
09.2017 - 09.2018

Marketing

Appalachian State University

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Catherine Johnson