Catherine Kroeger
Cincinnati,OH
Summary
Hardworking and passionate Health Information Management student with healthcare and hospital experience eager to secure a position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
UC Health
07.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff in 34 bed unit.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork
Gift Shop Assistant
UC Health
11.2020 - 07.2021
- Contributed ideas for creative window displays that caught customers attention and enticed them into store.
- Provided excellent customer service, addressing inquiries promptly and resolving issues efficiently.
- Assisted in maintaining accurate financial records by reconciling daily sales reports with cash drawer counts regularly.
- Managed inventory to ensure optimal stock levels, minimizing occurrence of out-of-stock items.
Secretary
Hobby Lobby
08.2017 - 11.2020
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Maintained and processed invoices, deposits, and money logs.
- Posted daily receipts and payments in accordance with corporate protocols.
Education
Associate of Science - Health Information Systems
University of Cincinnati
Cincinnati, OH04.2024
Skills
- EMR Updating
- Paperwork Processing
- Progress Monitoring
- Multidisciplinary Team Collaboration
- Attention to Detail
- Medical Terminology
- CPT Coding
- ICD-10 (International Classification of Disease Systems)
- 3M Encoder
- HIPAA Requirements
Certification
- RHIT - Registered Health Information Technician
- Certificate in Medical Coding/Billing
Timeline
Health Unit Coordinator
UC Health
07.2021 - Current
Gift Shop Assistant
UC Health
11.2020 - 07.2021
Secretary
Hobby Lobby
08.2017 - 11.2020
Associate of Science - Health Information Systems
University of Cincinnati
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