Catherine Littleford
Queen Creek,AZ
Summary
Compassionate Medical Assistant with strong skills in patient care management, effective communication, and vital signs assessment. Committed to maintaining HIPAA compliance and enhancing patient education. Detail-oriented Medical Assistant known for effective communication and problem-solving skills. Experienced in managing patient schedules, conducting diagnostic tests, and maintaining accurate medical records. Ready to contribute to a collaborative healthcare environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Optimal Health Medical
Mesa, Arizona
03.2024 - Current
- Assisted physicians with patient examinations and medical procedures.
- Managed patient schedules and coordinated appointment logistics.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and ensured cleanliness for each visit.
- Educated patients on treatment plans and preventive care measures.
- Maintained medical records and updated information in electronic systems.
- Communicated effectively with patients to address concerns and questions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant
Tri-City Cardiology
Gilbert, Arizona
06.2023 - 07.2023
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and ensured cleanliness for each visit.
- Maintained medical records and updated information in electronic systems.
- Communicated effectively with patients to address concerns and questions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
CNA
Banner Baywood Heart Hospital
Mesa, Arizona
12.2020 - 12.2021
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to ensure comprehensive patient care plans.
- Supported mobility and rehabilitation exercises under supervision of nurses.
- Responded to patient calls and provided timely assistance as needed.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
Behavioral Health Technician
Arizona State Hospital
Phoenix, Arizona
12.2018 - 08.2020
- Monitored patient behavior and reported changes to the healthcare team.
- Assisted patients with daily living activities and personal care tasks.
- Implemented therapeutic activities to support patient recovery and engagement.
- Maintained a safe environment by following safety protocols and procedures.
- Documented patient interactions and progress in electronic health records.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Established and maintained professional working relationships with clients, staff and public.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
CNA
Osborn Health and Rehabilitation
Scottsdale, Arizona
06.2017 - 10.2018
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to ensure comprehensive patient care plans.
- Supported mobility and rehabilitation exercises under supervision of nurses.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
CNA
Markle Health and Rehabilitation
Huntington, Indiana
01.2016 - 04.2017
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient care activities accurately in electronic health records.
- Supported mobility and rehabilitation exercises under supervision of nurses.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Education
Vocational - Medical Assistant
UEI College
Mesa, AZ04-2023
High School Diploma -
Huntington North Highschool
Huntington06-2015
Skills
- Patient scheduling
- Electronic health records
- Vital signs assessment
- HIPAA compliance
- Laboratory testing
- Patient care management
- Medical terminology
- Clinical documentation
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Emotional support
- Compassionate
- Medical equipment operation
- Documentation expert
- EKG set up and monitoring
- Medical billing
- Medical office administration
- Payment collection
- Immunization administration
- EMR / EHR
- CPR
- Compassionate caregiver
- Infection control procedures
- Specimen labeling
- Completing insurance forms
- Phlebotomy
- Companionship and emotional support
- Prescription refills
- Clinical applications
- Dementia and Alzheimer's care
- Communicating with patient families
- Vital signs monitoring
Timeline
Medical Assistant
Optimal Health Medical
03.2024 - Current
Medical Assistant
Tri-City Cardiology
06.2023 - 07.2023
CNA
Banner Baywood Heart Hospital
12.2020 - 12.2021
Behavioral Health Technician
Arizona State Hospital
12.2018 - 08.2020
CNA
Osborn Health and Rehabilitation
06.2017 - 10.2018
CNA
Markle Health and Rehabilitation
01.2016 - 04.2017
Vocational - Medical Assistant
UEI College
High School Diploma -
Huntington North Highschool