Catherine Mann
Portland,OR - Oregon
Summary
Hard-working Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic massages for overall health and wellness. Upholds moral ethics and maintains excellent client relationships.
Overview
31
31
years of professional experience
Work History
Licensed Massage Therapist
Self Employed
Portland, OR
03.2003 - Current
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Maintained client treatment records and designed long-term care programs for return customers.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Created marketing advertisements to increase awareness of services and boost sales.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Treated back pain, insomnia, depression and anxiety through use of hot stones along sides of spine, in palms and upon feet, abs and legs.
Human Resources Training Specialist
Various
Various, CA, Ore
09.1989 - 02.2002
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Oversaw and managed hiring process and assisted human resources.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained work structure by updating job requirements and job descriptions for positions.
Education
750 Hour Certification And Licensing Program
Ashmead College
Vancouver, WA12.2002
Bachelor of Science - Sociology/Human Resources Mgt
California Polytechnic State University
San Luis Obispo, CA06.1984
Skills
- Effective Communications
- Stretching Exercises
- Pressure Points
- Massage Techniques
- Wellness Maintenance
- Muscle and Soft Tissue Massage
- Relaxation Techniques
- Client Treatment Plans
- Analytical Thinking
- Relationship Building
- Muscle Injury Treatment
- Appointment Scheduling
- Deep Tissue Massage
- Treatment Protocols
- Hot Stone Massage
- Cleaning and Sanitizing
- Email and Phone Etiquette
- Acute and Chronic Pain Management
- Heat Therapy
- Cupping Therapy
- Treatment Recommendation
- Cash Handling
Timeline
Licensed Massage Therapist
Self Employed
03.2003 - Current
Human Resources Training Specialist
Various
09.1989 - 02.2002
750 Hour Certification And Licensing Program
Ashmead College
Bachelor of Science - Sociology/Human Resources Mgt
California Polytechnic State University