Catherine McCabe
Cary,NC
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
Cary Healthcare Associates
Cary, NC
08.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Referred and screened patients to make best use of resources.
Preschool Assistant Teacher
St. Francis Preschool
St. Francis Preschool, Cary , NC
08.2016 - 05.2019
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Cashier
Fairview Garden Center
Raleigh, NC
03.2008 - 06.2016
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Addressed customer needs and made product recommendations to increase sales.
- Reviewed new promotions and monitored price changes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Spa Manager
Equinox Fitness Clubs
New York, NY
09.1997 - 01.2003
- Maximized efficiency through time management and staff supervision to boost productivity.
- Greeted spa guests warmly to create positive first impression of establishment.
- Recorded product sales into spa's weekly income report.
- Utilized promotions, print and digital marketing to attract new clients.
- Oversaw all operations by managing activities related to staff training, treatment procedures, budget maintenance, inventory management and marketing.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
- Developed and implemented marketing strategies.
Education
Certificate in Aesthetics - Aesthetics
05.1997
Associate of Arts - Business Administration And Management
05.1986
Skills
- Reminder Calls
- Bookkeeping Support
- HIPAA Guidelines
- Advising Patents
- Organization and Time Management
- Critical Thinking
- Front Desk Operations
- Patient Referral
- Medical Records and Documentation
- Office Management
Timeline
Medical Receptionist - Cary Healthcare Associates
08.2019 - Current
Preschool Assistant Teacher - St. Francis Preschool
08.2016 - 05.2019
Cashier - Fairview Garden Center
03.2008 - 06.2016
Spa Manager - Equinox Fitness Clubs
09.1997 - 01.2003
Regional Techincal College - Associate of Arts, Business Administration And Management
Christine Valmy International School For Esthetics, Skin Care & Makeup - Certificate in Aesthetics, Aesthetics