Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
CashierCaregiverCashier Team LeadPackage HandlerWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Sacramento, CA, USSacramento, CA
Open to relocation: Yes
Open To Work
Catherine Morgan
Sacramento,CA
Work Preference
Summary
Dynamic and results-driven professional with extensive experience at AmPm, excelling in customer service and team collaboration. Proven track record in cash handling and staff training, enhancing operational efficiency and customer satisfaction. Recognized for reliability and a strong work ethic, consistently achieving productivity goals while fostering a positive team environment.
Overview
8
8
years of professional experience
Work History
Cashier
Tooley Oil
Sacramento, CA
11.2022 - Current
- Oversaw customer transaction processing to support efficient and reliable service delivery.
- Managed checkout area sanitation and orderliness to support smooth transaction flow.
- Assisted customers in exploring product inquiries and delivered tailored recommendations to enhance overall purchasing experience.
- Executed cash register functions to uphold financial integrity and support efficient transaction processing.
- Collaborated with team members to improve customer service quality and maintain client satisfaction.
- Facilitated swift adjustments to point-of-sale systems and procedures, enhancing overall operational efficiency.
- Enhanced customer satisfaction through timely responses to inquiries and issues.
- Adapted work schedule to accommodate business demands and ensure seamless service delivery.
- Executed cash register transactions to ensure financial accuracy and enhance customer satisfaction.
- Developed and maintained customer connections to enhance brand loyalty and retention efforts.
- Executed cash drawer operations to maintain financial accuracy and uphold integrity standards.
- Executed strategic merchandise restocking and organization in front lanes to enhance customer access to products.
- Performed detailed cash drawer reconciliations at the beginning and conclusion of shifts to maintain financial integrity.
- Executed strategic merchandise stocking, tagging, and display to elevate customer satisfaction.
- Adapted to newly implemented POS technologies to streamline operations and improve customer interactions.
- Enhanced operational efficiency during peak shifts by achieving and exceeding productivity targets through organized processes.
- Managed inventory control systems to streamline operations and decrease waste levels.
- Enhanced cooperation among team members through strategic assistance during high-pressure situations.
- Implemented strategies to enhance customer understanding of current promotions, supporting sales growth.
- Developed and applied loss prevention strategies to safeguard assets and maintain operational integrity during checkout.
- Facilitated mastery of critical functions for multiple positions to support seamless operations during high-demand times.
- Developed and installed innovative merchandise displays weekly to support customer engagement and loyalty.
Caregiver
IHSS
Sacramento, CA
07.2019 - Current
- Provided compassionate personal care and support to clients in daily living activities.
- Assisted clients with mobility and transportation to appointments, ensuring safety and comfort.
- Administered medication and monitored health conditions following care plans.
- Developed rapport with clients, enhancing trust and communication for better service delivery.
- Maintained clean and safe living environments through regular housekeeping tasks.
- Collaborated with healthcare professionals to adapt care plans based on client needs.
- Educated clients on proper nutrition and wellness practices to promote healthy lifestyles.
- Documented daily activities and observations accurately, ensuring compliance with care standards.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cashier Team Lead
AmPm
Sacramento, CA
06.2021 - 10.2022
- Supervised daily cash handling and transaction processes to ensure accuracy and efficiency.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Resolved customer inquiries and complaints effectively to enhance satisfaction and loyalty.
- Conducted regular audits of cash registers to maintain compliance with financial policies.
- Analyzed sales data to identify trends, informing restocking decisions and promotional strategies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Monitored areas for security issues and safety hazards.
- Restocked and organized merchandise in front lanes.
- Set up new sales displays each week with fresh merchandise.
Package Handler
Amazon
Sacramento, CA
06.2018 - 01.2019
- Executed loading and unloading of packages while adhering to safety protocols and optimizing efficiency.
- Managed operation of material handling equipment to efficiently transport items within warehouse.
- Organized package sorting for delivery routes to enhance operational efficiency.
- Facilitated collaboration among team members to achieve daily production targets.
Education
High School Diploma -
Genesis Charter High School
Sacramento, CA06.2006
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Reliability and punctuality
Timeline
Cashier
Tooley Oil
11.2022 - Current
Cashier Team Lead
AmPm
06.2021 - 10.2022
Caregiver
IHSS
07.2019 - Current
Package Handler
Amazon
06.2018 - 01.2019
High School Diploma -
Genesis Charter High School