Catherine O'Brien
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong expertise in customer service and is always ready to go above and beyond the basic assignment. Holds years of experience in creating rapport and recruitment.
Overview
2
2
years of professional experience
Work History
Server
The Peninsula Club
08.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular members and guests.
Event Coordinator Intern
TCG Events Inc.
12.2022 - 02.2023
- Brainstormed and implemented creative event concepts and themes.
- Designed and implemented efforts to publicize events and promote sponsorships.
Lead of Operation Assistants
Popp Martin Student Union
06.2022 - 01.2023
- Motivated and trained employees to maximize team productivity.
- Gathered employee data to develop bi-weekly work schedules, enabling proper staffing for departments for each shift.
Building Manager
Popp Martin Student Union
08.2021 - 06.2022
- Managed operations, maintenance, and improvement of properties.
- Delivered superior customer service to provide a well rounded experience to patrons using event spaces.
Education
Bachelor of Arts - Organizational Communication Studies
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer Engagement
- Personnel Recruitment
- Professional Relationships
- Event Planning
- Presentation Skills
- Public Speaking
Volunteering
Niner Guide - UNC Charlotte Undergraduate Admissions
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 30 people on tours of the UNC Charlotte campus.
Social Media Ambassador - UNC Charlotte Enrollment Programs
- Produced content to encourage enrollment.
- Ran and controlled a university branded Instagram account
Timeline
Server
The Peninsula Club
08.2023 - Current
Event Coordinator Intern
TCG Events Inc.
12.2022 - 02.2023
Lead of Operation Assistants
Popp Martin Student Union
06.2022 - 01.2023
Building Manager
Popp Martin Student Union
08.2021 - 06.2022
Bachelor of Arts - Organizational Communication Studies
University of North Carolina At Charlotte
Similar Profiles
Will MayWill May
Camp Counselor at The Peninsula ClubCamp Counselor at The Peninsula Club
Peyton Austin LeathermanPeyton Austin Leatherman
Bartender/Seasonal Supervisor at The Peninsula ClubBartender/Seasonal Supervisor at The Peninsula Club
Shaquille TroupeShaquille Troupe
Bar and Restaurant Manager at The Peninsula ClubBar and Restaurant Manager at The Peninsula Club