Catherine Sanchez
Stevinson,CA
Summary
Dynamic and dedicated professional with proven expertise in customer service excellence at Pizza Plus. Skilled in cash handling and conflict resolution, I consistently enhanced customer satisfaction and streamlined operations during peak hours. My strong work ethic and attention to detail ensure accurate financial reporting and a welcoming environment for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Pizza Plus
Hilmar, CA
08.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization in service areas to enhance customer experience.
- Assisted customers with menu selections, providing recommendations and answering inquiries.
- Balanced cash drawer at shift end, ensuring accurate financial reporting.
- Collaborated with team members to manage peak hours efficiently, improving service speed.
- Handled customer complaints effectively, resolving issues to maintain satisfaction.
- Stocked inventory and supplies regularly, ensuring availability of products for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Education
Associate of Science - Veterinary Science
Modesto Junior College
Modesto, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Inventory management
- Order packaging
- Product recommendations
- Identification checks
- Spirit, wine, and beer expertise
- Multitasking and organization
- Clear communication
- Complaint resolution
- Credit card processing
- Basic math
- Upselling techniques
- Hospitality and accommodation
- Gift card handling
- Dependability and reliability
- Honest and dependable
Certification
State Food Safety Certified & Responsible Beverage Service Certified
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Pizza Plus
08.2024 - Current
Associate of Science - Veterinary Science
Modesto Junior College