Catherine Smitherman
Jonesboro,GA
Summary
Health Science graduate with hands-on experience in healthcare administration, patient support, and office operations. Proven ability to manage records, coordinate with clinical teams, and provide high-quality service in fast-paced environments. Seeking to contribute strong organizational and communication skills in a healthcare administrative role. Currently building skills in medical coding and healthcare data systems.
Overview
8
8
years of professional experience
Work History
Library Assistant
Clayton County Library System
Hampton, GA
03.2023 - Current
- Managed patron records, including registration, updates, and account maintenance using electronic systems
- Processed check-in/check-out transactions and handled data entry for circulation records
- Assisted patrons with digital databases such as GALILEO, improving access to accurate information
- Handled payments, fines, and account issues with attention to detail and accuracy
- Provided front desk support, answering questions and resolving issues in a fast-paced environment
Intern
Affinity Hospice
Stockbridge, GA
08.2025 - 11.2025
- Supported daily administrative operations, including answering multi-line phones and preparing admission and discharge documentation
- Created and organized patient admission and death packets, ensuring accuracy and confidentiality
- Collaborated with administrative and clinical staff to understand patient record workflows and office support processes
- Maintained sensitive patient information in compliance with privacy standards
Product Prepper
State Board Professor
Fayetteville, GA
06.2022 - 02.2023
- Prepared and assembled inventory according to specifications, ensuring accuracy and consistency
- Labeled, organized, and tracked products for order fulfillment
- Maintained organized storage systems for efficient inventory management
Crew Member
Chick-Fil-A
Hampton, GA
07.2018 - 03.2021
- Delivered high-quality service in a fast-paced environment while maintaining food safety standards
- Trained new team members on procedures, improving team efficiency and consistency
Education
Bachelor of Science - Health Sciences
Clayton State University
Morrow, GA12-2025
Skills
- Medical Records Management & Data Entry
- Knowledge of Medical Terminology
- Electronic Records & Database Systems
- HIPAA Compliance & Patient Confidentiality
- Front Desk & Patient Support Operations
- Attention to Detail & Accuracy
- Communication & Team Collaboration
Timeline
Intern
Affinity Hospice
08.2025 - 11.2025
Library Assistant
Clayton County Library System
03.2023 - Current
Product Prepper
State Board Professor
06.2022 - 02.2023
Crew Member
Chick-Fil-A
07.2018 - 03.2021
Bachelor of Science - Health Sciences
Clayton State University